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Publishing Outlook 2010 via Citrix XA 6.5 - Best Practices

Posted on 2013-05-23
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Last Modified: 2013-06-06
Any information on best practices for publishing Outlook 2010 with Citrix XA 6.5 would be helpful. Session hosts are Windows 2008 R2.

We will use ost's, so it looks common practice to keep the ost in the users %homeshare%?

Outlook first launch, NK2's, Outlook profiler, are still used/required?

We load mandatory profiles, and use AppSense Personalization to retain user application settings.
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Question by:sessionhost4hty
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James Rankin earned 450 total points
ID: 39190561
What version of AppSense Environment Manager?

You will need to be careful configuring Outlook correctly with User Personalization as it is written to by other programs (such as the Mail applet in Control Panel) as well as Outlook itself, so some parts of the Registry will need to be un-virtualized

Version 8.1 and up, you will need the following keys saved into Session Data in Personalization Server

HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem
HKEY_CURRENT_USER\Software\Microsoft\Exchange

You may also need to perform some specific Folder Inclusion to get signatures and the like to save - %appdata%\Microsoft\Signatures is one area that springs to mind

Some links that may help (MyAppSense login required)

https://www.myappsense.com/Knowledgebase/TN-150567.aspx
https://www.myappsense.com/Knowledgebase/TN-150181.aspx
https://www.myappsense.com/Knowledgebase/TN-150512.aspx

A link about Personalizing MSOffice in general

http://uvarchitect.blogspot.co.uk/2013/02/Microsoft-Office-Configs.html

And a link discussing saving Outlook settings in version 8.0 and lower, in case you are well out of date

http://appsensebigot.blogspot.co.uk/2012/02/using-microsoft-outlook-with.html

Cheers,



JR
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by:sessionhost4hty
ID: 39190599
Cheers JR. I've got the best practice guide for Office 2010, from myappsense site.

Any do's & don'ts for publishing Outlook 2010 with Citrix XA 6.5?
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Expert Comment

by:James Rankin
ID: 39190619
Not that I've ever noticed, obviously the main worry is getting the profile settings imported in and set up the way the users want but this is where AppSense PS comes in, so if you've got that under control you should be good to go.

Obviously redirection of folders is key to getting the user access to their profile and storage files, you can either do that through GPO or AppSense EM.

I've never had any issues with running MS Office on any version of Citrix since MPS 4.5, although I tend to do it from a published desktop, but that shouldn't make much difference.

Your main issues may come around Add-Ins. If you don't have any of these, life should be simple, but if you have any (especially complex or poorly-written ones) you may have a few problems.

Others may know of issues I haven't come across, however, but AFAIK it should be straightforward as long as you get the Personalization right.

Cheers,


JR
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