I'm having issues with users replying to email that comes from parentcompany.
Users are receiving email from other users from parent company, for this example parent Domain is 'ABC' and child Domain is 'DEF'. The header of emails contain the From, sendTo and other copyTo address. Some of the addresses are formated in the following manner, 'John_Doe@ABC.com' others are formated 'John Doe@ABC.com' notice the underline in address. When user from child company replies to message the address with the underline return the same address. However the email addresses with the space inbetween the first name and last name return outgoing email address as John Doe/abc@ABC or John Doe@abc as common internal messages of Jane Doe/DEF.
I orginally thought the problem stemmed from address listed in the Recent Contacts, so I changed users Recent Contact parameters to only add contacts of documents sent as well as removed contacts from this view and the DIP bianary file. I still have the same issue.
Are there any other suggestions.