Solved

Setting up External Remote Desktop Connection

Posted on 2013-05-23
5
2,098 Views
Last Modified: 2013-06-06
I need help setting up remote desktop connection between two separate locations. The first location has server 2003, the PC we want to connect to.

This is the information I have for the server PC (being connected to)

- Remote desktop is enabled.
- Remote desktop allows the proper users.
- The Router at the server location has ports 3389 Open for 'both'.
- The external IP is known as well as I see a remote port when I find my external IP as 9734 (in case that's relevant).
- The internet is through a Comcast business class modem.
- The router is an ASUS RT-N66U.


This is the information I have about the connecting PC (computer remoting into the server)

- RDP is open and the external IP address XX.XX.XX.XX:3389 is placed in the computer connecting spot.
- Connecting computer is a Windows 7 machine.
- I receive no connection.
- The internet is through a Comcast business class modem.
- The router is an ASUS RT-N66U.

Any advice, anything I might be missing? Thanks in advance.
0
Comment
Question by:itneedshelp
  • 3
5 Comments
 
LVL 9

Expert Comment

by:jsdray
ID: 39191482
0
 
LVL 9

Accepted Solution

by:
jsdray earned 500 total points
ID: 39191490
did you forward the  port 3389 to the destination computer's IP address on the router?
0
 

Author Comment

by:itneedshelp
ID: 39191615
Yes sorry forgot to add that part. The port is set to go directly to the server's local address.
0
 
LVL 9

Expert Comment

by:jsdray
ID: 39192914
i'd recommend disabling your firewall and give it a try just to eliminate that as a problem
0
 
LVL 3

Expert Comment

by:xavixsb
ID: 39226952
Can you try inside your network with another pc?, if its works the problem is the router configuration, if not the server configuration is wrong
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

While working, an annoying popup showing below will come and we cannot cancel or close it form the screen. The error message will come again and again.
On some Windows 7 (SP1) computers, Windows Update becomes super slow even the computer is reasonably fast.  There's one solution that seemed to have worked well for me (after trying a few other suggested solutions).
This Micro Tutorial will go in depth within Systems and Security in Windows 7 and will go into detail regarding Action Center, Windows Firewall, System, etc. This will be demonstrated using Windows 7 operating system.
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question