Solved

Setting up External Remote Desktop Connection

Posted on 2013-05-23
5
1,855 Views
Last Modified: 2013-06-06
I need help setting up remote desktop connection between two separate locations. The first location has server 2003, the PC we want to connect to.

This is the information I have for the server PC (being connected to)

- Remote desktop is enabled.
- Remote desktop allows the proper users.
- The Router at the server location has ports 3389 Open for 'both'.
- The external IP is known as well as I see a remote port when I find my external IP as 9734 (in case that's relevant).
- The internet is through a Comcast business class modem.
- The router is an ASUS RT-N66U.


This is the information I have about the connecting PC (computer remoting into the server)

- RDP is open and the external IP address XX.XX.XX.XX:3389 is placed in the computer connecting spot.
- Connecting computer is a Windows 7 machine.
- I receive no connection.
- The internet is through a Comcast business class modem.
- The router is an ASUS RT-N66U.

Any advice, anything I might be missing? Thanks in advance.
0
Comment
Question by:itneedshelp
  • 3
5 Comments
 
LVL 9

Expert Comment

by:jsdray
ID: 39191482
0
 
LVL 9

Accepted Solution

by:
jsdray earned 500 total points
ID: 39191490
did you forward the  port 3389 to the destination computer's IP address on the router?
0
 

Author Comment

by:itneedshelp
ID: 39191615
Yes sorry forgot to add that part. The port is set to go directly to the server's local address.
0
 
LVL 9

Expert Comment

by:jsdray
ID: 39192914
i'd recommend disabling your firewall and give it a try just to eliminate that as a problem
0
 
LVL 3

Expert Comment

by:xavixsb
ID: 39226952
Can you try inside your network with another pc?, if its works the problem is the router configuration, if not the server configuration is wrong
0

Featured Post

What Security Threats Are You Missing?

Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

Join & Write a Comment

A quick step-by-step overview of installing and configuring Carbonite Server Backup.
New Windows 7 Installations take days for Windows-Updates to show up and install. This can easily be fixed. I have finally decided to write an article because this seems to get asked several times a day lately. This Article and the Links apply to…
This Micro Tutorial will give you a introduction in two parts how to utilize Windows Live Movie Maker to its maximum editing capability. This will be demonstrated using Windows Live Movie Maker on Windows 7 operating system.
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

706 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now