[Webinar] Streamline your web hosting managementRegister Today

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 2777
  • Last Modified:

Setting up External Remote Desktop Connection

I need help setting up remote desktop connection between two separate locations. The first location has server 2003, the PC we want to connect to.

This is the information I have for the server PC (being connected to)

- Remote desktop is enabled.
- Remote desktop allows the proper users.
- The Router at the server location has ports 3389 Open for 'both'.
- The external IP is known as well as I see a remote port when I find my external IP as 9734 (in case that's relevant).
- The internet is through a Comcast business class modem.
- The router is an ASUS RT-N66U.


This is the information I have about the connecting PC (computer remoting into the server)

- RDP is open and the external IP address XX.XX.XX.XX:3389 is placed in the computer connecting spot.
- Connecting computer is a Windows 7 machine.
- I receive no connection.
- The internet is through a Comcast business class modem.
- The router is an ASUS RT-N66U.

Any advice, anything I might be missing? Thanks in advance.
0
itneedshelp
Asked:
itneedshelp
  • 3
1 Solution
 
jsdrayCommented:
did you forward the  port 3389 to the destination computer's IP address on the router?
0
 
itneedshelpAuthor Commented:
Yes sorry forgot to add that part. The port is set to go directly to the server's local address.
0
 
jsdrayCommented:
i'd recommend disabling your firewall and give it a try just to eliminate that as a problem
0
 
xavixsbCommented:
Can you try inside your network with another pc?, if its works the problem is the router configuration, if not the server configuration is wrong
0

Featured Post

Get expert help—faster!

Need expert help—fast? Use the Help Bell for personalized assistance getting answers to your important questions.

  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now