iPad Won't Turn Off
Posted on 2013-05-23
I have an iPad that i am locked out of. I need to connect it to iTunes and restore it. In order to do that, i need to restart the iPad but it won't turn off or restart.
- I have tried holding down the sleep/wake button and waiting for the shutdown slider but it doesn't appear.
- I have tried doing a hard reset by holding the Home and Sleep button down at the same time. I have done this for up to 2 minutes and it never turns off. Apple logo never appears as it should.
- Both buttons seem to function ok independently
Any other ideas?