Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

computer doesn't read the memory card

Posted on 2013-05-23
18
Medium Priority
?
450 Views
Last Modified: 2013-05-24
Hi experts,
I recently took picture swith my canon powershotSX200IS and I used a memory card Sandisk 8GB Ultra class10.
After my trip If I put the memory card in the "slot" of the computer it doesn't recognize it. It doesn't show in the windows explorer??
I have a Lenovo Ideacenter with win7 . In another small computer using win 7 starter, it is working. Can you help me?
0
Comment
Question by:yvang
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 8
  • 5
  • 5
18 Comments
 
LVL 98

Expert Comment

by:John Hurst
ID: 39193013
Can you put the memory card into a USB adapter and read it that way?  You know the card is good, so there may be some issue with the slot on the Ideacenter.

... Thinkpads_User
0
 

Author Comment

by:yvang
ID: 39193016
I tried that and it is not working.
0
 
LVL 98

Expert Comment

by:John Hurst
ID: 39193029
You put the card into a different computer and it works.

But you put the card into the problem computer and into a USB adapter into the problem computer and it does not work.

Look through the list of Auto Play suggestions from Microsoft. Maybe Auto Play is not working on the problem computer.

http://windows.microsoft.com/en-ca/windows-vista/troubleshoot-autoplay-problems

... Thinkpads_User
0
Enterprise Mobility and BYOD For Dummies

Like “For Dummies” books, you can read this in whatever order you choose and learn about mobility and BYOD; and how to put a competitive mobile infrastructure in place. Developed for SMBs and large enterprises alike, you will find helpful use cases, planning, and implementation.

 

Author Comment

by:yvang
ID: 39193050
No suggestions looks to fit the problem.
0
 
LVL 55

Expert Comment

by:Joe Winograd, EE MVE 2015&2016
ID: 39193051
I suggest downloading and installing the latest Flash Memory Card Reader Driver for your particular IdeaCentre model and W7 version. Here's an example of such a driver for the IdeaCentre A300 for both 32-bit and 64-bit W7:
http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS008295

Go to the main page for the drivers:
http://support.lenovo.com/en_US/downloads/default.page#

and navigate to your model of the IdeaCentre and your version of W7 (32-bit or 64-bit, which may or may not be different). Regards, Joe
0
 
LVL 98

Expert Comment

by:John Hurst
ID: 39193060
USB is built into Windows 7, so if USB does not work and AutoPlay does not work, there may be something else wrong.

Run SFC /SCANNOW and allow to complete. Run again if errors remained from the first run. Restart and test the computer.  

... Thinkpads_User
0
 

Author Comment

by:yvang
ID: 39193080
Do I have to run that scan with the run section in the accessories?
0
 

Author Comment

by:yvang
ID: 39193137
Finally I did the scan and it looks ok.
0
 
LVL 55

Expert Comment

by:Joe Winograd, EE MVE 2015&2016
ID: 39193142
Did you try getting the driver for your card reader from the Lenovo site? I've seen that be the problem many times.
0
 

Author Comment

by:yvang
ID: 39193147
Yes I did
0
 

Author Comment

by:yvang
ID: 39193166
Strange! I tried another card :Proflash SD HC class10  8 GB that my wife used on another Canon camera and it is working!!!
0
 
LVL 55

Expert Comment

by:Joe Winograd, EE MVE 2015&2016
ID: 39193173
In Device Manager, does your SD card show up in the [Disk drives] and/or [SD host adapters] sections? Any exclamation points in Device Manager?
0
 

Author Comment

by:yvang
ID: 39193174
Sorry I am going to bed for now. Thanks for your help.
0
 
LVL 55

Expert Comment

by:Joe Winograd, EE MVE 2015&2016
ID: 39193180
Our posts just crossed. Yes, that is very strange. Are they both SDHC cards or is one a standard SD card?
0
 
LVL 55

Expert Comment

by:Joe Winograd, EE MVE 2015&2016
ID: 39193181
OK, I'll look for an update from you tomorrow. Good night.
0
 
LVL 98

Accepted Solution

by:
John Hurst earned 2000 total points
ID: 39193634
The card itself that cannot be read may be weak and causing an issue. It may be easiest to get the data from the card on another computer and just use a new card.

... Thinkpads_User
0
 

Author Closing Comment

by:yvang
ID: 39194802
I bought another card and it is OK

THANKS
0
 
LVL 98

Expert Comment

by:John Hurst
ID: 39194978
@yvang - You are very welcome. I was happy to help and glad that a new card solved the issue.


.... Thinkpads_User
0

Featured Post

Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article helps those who get the 0xc004d307 error when trying to rearm (reset the license) Office 2013 in a Virtual Desktop Infrastructure (VDI) and/or those trying to prep the master image for Microsoft Key Management (KMS) activation. (i.e.- C…
Windows Server 2003 introduced persistent Volume Shadow Copies and made 2003 a must-do upgrade.  Since then, it's been a must-implement feature for all servers doing any kind of file sharing.
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

715 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question