Read receipts at server level.

We have an issue with many users turning off the function to send read receipts on emails, and others turning on the option to request these for every email they send - is this possible to control from the server level?

We are running Exchange 2007 and most clients have Outlook 2010
CaringITAsked:
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Imtiaz HashamTechnical Director / IT ConsultantCommented:
You can add a message header using rules, however, you will have the receipts delivered to one mailbox only because when you specify the MessageDisposition request, the email address will have to be specified!
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VirastaRUC Tech Consultant Commented:
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Simon Butler (Sembee)ConsultantCommented:
The other option if clients are members of the domain is to use Group Policy to block them. That doesn't stop OWA so the above method using transport rules is probably the most effective.

Simon.
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CaringITAuthor Commented:
In this instance we want to enforce read receipts, not stop them.
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Simon Butler (Sembee)ConsultantCommented:
The only option there is to use group policy. It is an exclusively client side setting, so you can only force it on in Outlook. Outlook clients off the domain, OWA and mobile devices cannot be forced to use them.

Personally I think Read Reciepts are rude and block them.

Simon.
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Imtiaz HashamTechnical Director / IT ConsultantCommented:
There is no group policy I am aware of, however, for every individual account, you need to provide enable read receipt requests.

Once done, the setting will stay on for each account.
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