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'high collision or drop rate' and 'excessive broadcasts' > should I be worried?

Posted on 2013-05-24
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Last Modified: 2013-05-30
I've got a couple of these messages in the alert log of my HP ProCurve 4204.

Should I be worried? If yes, how can I correct them?

Thank you.
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Question by:Xeronimo
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Expert Comment

by:fgasimzade
ID: 39193777
I would suggest checking your cabling, termination point (rj45 connectors) and make sure your ethernet cables are less than 100 meters
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Author Comment

by:Xeronimo
ID: 39193792
The Ethernet cables are less than 100m but some of them, especially between the workstations and the sockets in the wall might be a bit old ... some might still be Cat5, I'd have to replace them with Cat5e then.

What do you mean with termination points? The sockets in the wall?

Thank you
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Expert Comment

by:fgasimzade
ID: 39193820
Yes, the sochets, the patch panel etc
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Expert Comment

by:Rick_O_Shay
ID: 39194183
You could possibly try switching to a different device at the wall jack end to isolate if the issue stays with the original port, indicating a wiring or switch port issue, or moves to the new port with the first device, pointing to the device.
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Expert Comment

by:jburgaard
ID: 39194406
You may also want to have look at the time, when this takes place. If you do not see many I would not be very worried.
If the problem repeated every five min. or so, it could be spanning tree preventing loop between ports.
If correlated with start of a PC, it could be a driver-problem.
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Author Comment

by:Xeronimo
ID: 39194414
At least in one case it actually correlates with the start of a PC ... and in that case I actually get an additional error: Excessive CRC/Alignment Errors ?
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Rick_O_Shay earned 500 total points
ID: 39194443
Sounds like a good candidate to try on a different jack if possible.
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Author Closing Comment

by:Xeronimo
ID: 39207423
Apparently it was the outlet who created the problems ...
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