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Do I need to upgrade my XenApp licenses if I want to deploy in XA 6.5

I have been testing my new XA65 test farm with a trial license downloaded from Citrix. We currently have a XA5 farm in production. All of the XenApp licenses are running from the license server in the XA5 farm.

I logged onto Citrix.com and reallocated the XenApp (Enterprise) licenses to the new XA65 license server. I then cleared out the Trial license and imported the new license.

Problem is that now my license server isn't issuing licenses when sessions start. Every session is prompted with a message that it cannot contact the license server. I think that it can contact the license server fine, but the issue is the licenses may be wrong.

Before I reallocate my licenses from Citrix.com, do I need to first upgrade the licenses? There is a section for upgrading, but it does not explain it's purpose very well. I am unsure if it is for upgrading from previous XA versions to 6.5 or if it is to upgrade between XA & XD. I have a current subscription, so I am eligible to use XA65.

I have tried to contact Citrix technical support, however i am out of their office hours and unable to contact.
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Howzatt
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Howzatt
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1 Solution
 
Sekar ChinnakannuStaff EngineerCommented:
Once you update the new license file did you updated the license server details in xenapp45 farm. Also how about xenapp65 farm server will those servers are good?
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barrykflCommented:
As i remembered you have to regenerated the license file and download from mycitrix in the citrix official web after your upgrade subscribtion procedure finished.
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HowzattAuthor Commented:
I found the issue. I had deleted the Startup license that the license server installed by default. I assume that once you delete this license, you can't re-import it.

I uninstalled, then reinstalled the license server, imported my XA65 license and it now works fine.
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HowzattAuthor Commented:
I answered my own question
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