Solved

Google/IMAP frustrating problem

Posted on 2013-05-24
5
463 Views
Last Modified: 2014-11-12
Hi - I do work for a business that their domain/email is hosted thru google apps and they are using gmail IMAP. The problem we are having is that the owner has MANY folders. In the send/receive settings in Outlook 2007 I've set it to just download headers, which wont allow him to open up an actual email unless its checked to sync, and if we leave the default settings, the send receive hangs on 62% for eternity, and will never fully complete. Someone also suggested to change the root path to "Gmail" which didnt work, because it never showed/synced the folders that are there if he logs into the account via Google. I'm starting to hare IMAP. Any suggestions to get this working will be greatly appreciated.
0
Comment
Question by:hodgem
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
5 Comments
 
LVL 18

Accepted Solution

by:
xtermie earned 500 total points
ID: 39194479
0
 
LVL 18

Expert Comment

by:xtermie
ID: 39194483
Try this as well, which was found here:  http://productforums.google.com/forum/#!topic/gmail/flWYDBuFHJI

Essentially:  

File>options>advanced>send/receive

Click the button on the right that says send and receive.  The window opens "Send and receive groups.  

Click Edit
Click account properties
click advanced

Having follows the guidance on the gmail settings page, I found that it had reset the port number for outgoing server back to its original setting of 25.  NOT 587 as google recommends.
0
 
LVL 18

Expert Comment

by:xtermie
ID: 39194489
or this
Increase the server timeout default from 1 min. to 10 min.
Run it once and then change it back to 2 minutes.

How to increase Server Timeouts in Microsoft Outlook (2010)?
1. Start Microsoft Outlook.

2. On the "File" menu, click "Account Settings" then select "Account Settings..." from the drop down list.

3. In Account Settings window, choose the account you want to set, then choose “Change…” then click “More Settings…”

4. Click the "Advanced" tab.

5. Under 'Server Timeouts' section, move the slider bar to a more longer or maximum period of timeouts that you wish.

6. Close and Finish.
0
 
LVL 14

Expert Comment

by:Allen Falcon
ID: 39196391
Install Google apps sync for MS Outlook.  It uses Microsoft's MAPI protocol and properly syncs email, including all folders, contacts, and calendars.  It supports delegation and provides access to the global address list.

You can control the size if the local sync cash.  Any email not sync'd locally is always available online.
0
 

Author Closing Comment

by:hodgem
ID: 39196541
This seemed to be the thing that worked. If i changed the send receive to "custom behavior", then chose ONLY the inbox to sync, and chose "download complete item including attachment" - thanks!
0

Featured Post

Free learning courses: Active Directory Deep Dive

Get a firm grasp on your IT environment when you learn Active Directory best practices with Veeam! Watch all, or choose any amount, of this three-part webinar series to improve your skills. From the basics to virtualization and backup, we got you covered.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Geolocation works...sometimes 2 40
Outlook 2013 & pst limits... 16 52
Windows 7 Domain User Loses Credentials Every Night 9 53
exchange , email 8 44
Large Outlook files lead to various unwanted errors and corruption issues. Furthermore, large outlook files can also make Outlook take longer to start-up, search, navigate, and shut-down. So, In this article, i will discuss a method to make your Out…
When you have clients or friends from around the world, it becomes a challenge to arrange a meeting or effectively manage your time. This is where Outlook's capability to show 2 time zones in one calendar comes in handy.
This Micro Tutorial will demonstrate importing calendar invites from events such as webinars into your Google Calendar.
This Micro Tutorial demonstrates how to create custom reports and the secrets of determine the metrics and dimensions for your data that works best with your needs.

710 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question