Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
?
Solved

Google/IMAP frustrating problem

Posted on 2013-05-24
5
Medium Priority
?
473 Views
Last Modified: 2014-11-12
Hi - I do work for a business that their domain/email is hosted thru google apps and they are using gmail IMAP. The problem we are having is that the owner has MANY folders. In the send/receive settings in Outlook 2007 I've set it to just download headers, which wont allow him to open up an actual email unless its checked to sync, and if we leave the default settings, the send receive hangs on 62% for eternity, and will never fully complete. Someone also suggested to change the root path to "Gmail" which didnt work, because it never showed/synced the folders that are there if he logs into the account via Google. I'm starting to hare IMAP. Any suggestions to get this working will be greatly appreciated.
0
Comment
Question by:hodgem
  • 3
5 Comments
 
LVL 18

Accepted Solution

by:
xtermie earned 2000 total points
ID: 39194479
0
 
LVL 18

Expert Comment

by:xtermie
ID: 39194483
Try this as well, which was found here:  http://productforums.google.com/forum/#!topic/gmail/flWYDBuFHJI

Essentially:  

File>options>advanced>send/receive

Click the button on the right that says send and receive.  The window opens "Send and receive groups.  

Click Edit
Click account properties
click advanced

Having follows the guidance on the gmail settings page, I found that it had reset the port number for outgoing server back to its original setting of 25.  NOT 587 as google recommends.
0
 
LVL 18

Expert Comment

by:xtermie
ID: 39194489
or this
Increase the server timeout default from 1 min. to 10 min.
Run it once and then change it back to 2 minutes.

How to increase Server Timeouts in Microsoft Outlook (2010)?
1. Start Microsoft Outlook.

2. On the "File" menu, click "Account Settings" then select "Account Settings..." from the drop down list.

3. In Account Settings window, choose the account you want to set, then choose “Change…” then click “More Settings…”

4. Click the "Advanced" tab.

5. Under 'Server Timeouts' section, move the slider bar to a more longer or maximum period of timeouts that you wish.

6. Close and Finish.
0
 
LVL 15

Expert Comment

by:Allen Falcon
ID: 39196391
Install Google apps sync for MS Outlook.  It uses Microsoft's MAPI protocol and properly syncs email, including all folders, contacts, and calendars.  It supports delegation and provides access to the global address list.

You can control the size if the local sync cash.  Any email not sync'd locally is always available online.
0
 

Author Closing Comment

by:hodgem
ID: 39196541
This seemed to be the thing that worked. If i changed the send receive to "custom behavior", then chose ONLY the inbox to sync, and chose "download complete item including attachment" - thanks!
0

Featured Post

[Webinar On Demand] Database Backup and Recovery

Does your company store data on premises, off site, in the cloud, or a combination of these? If you answered “yes”, you need a data backup recovery plan that fits each and every platform. Watch now as as Percona teaches us how to build agile data backup recovery plan.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 trialware OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their Exchange server is no longer available or other critical issues with Exchange server or impo…
Among the most obnoxious of Exchange errors is error 1216 – Attached Database Mismatch error of the Jet Database Engine. When faced with this error, users may have to suffer from mailbox inaccessibility and in worst situations, permanent data loss.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…
Suggested Courses

564 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question