How can I get the correct count I need in my attached query?

The query below:

 SELECT distinct  e.Full_Name As Account_Mgr
 , count (distinct ri.Rn_Interactions_Id) rintd
  , OP.Total_Count tc
  FROM [Snival_TEST].[dbo].Opportunity o
  JOIN (
            SELECT
                  opp.Account_Manager_Id
                , COUNT(*) as total_count
            FROM Snival_TEST..Opportunity opp
            INNER JOIN Snival_TEST..Employee e             ON opp.Account_Manager_Id = e.Employee_Id  
	    INNER JOIN Snival_TEST..Line_of_Business lob   ON e.cfLine_of_Business_Id = lob.Line_of_Business_Id
            INNER JOIN Snival_TEST..Company_Code cc        ON e.cfCompany_Code_Id = cc.Company_Code_Id
            INNER JOIN Snival_TEST..ctService_Center sc    ON opp.cfService_Center_Id = sc.ctService_Center_Id
            WHERE opp.Date >= '01/01/2013' --@STARTDATE
            AND   opp.Date <  '03/31/2013' --@ENDDATE
            AND ISNULL(opp.Completion, 0) = 0
	    AND ISNULL(opp.NO_QUOTE, '0') IN ('No', '0')
	    AND ISNULL(opp.WARRANTY, 'No') = 'No' 
	    AND opp.Status =4
	    AND lob.Line_of_Business_Name = 'SID'
            AND sc.Service_Center_Code IN ('rst', q5)
            GROUP BY
                  opp.Account_Manager_Id
            ) as OP                                 ON o.Account_Manager_Id = OP.Account_Manager_Id
INNER JOIN Snival_TEST.[dbo].Employee e             ON o.Account_Manager_Id = e.Employee_Id  
INNER JOIN Snival_TEST.[dbo].Line_of_Business lob   ON e.cfLine_of_Business_Id = lob.Line_of_Business_Id
INNER JOIN Snival_TEST.[dbo].ctService_Center sc    ON o.cfService_Center_Id = sc.ctService_Center_Id
INNER JOIN [Snival_TEST].[dbo].[Company] c          ON o.Company_Id =  c.Company_Id
INNER JOIN [Snival_TEST].[dbo].Rn_Int_Company ric   ON ric.Company_id =  c.Company_id
INNER JOIN [Snival_TEST].[dbo].Rn_Interactions ri   ON ric.Rn_Interactions_Id = ri.Rn_Interactions_Id
INNER JOIN [Snival_TEST].[dbo].Email em             ON em.Rn_Interactions_Id = ri.rn_interactions_id AND em.Assigned_To =  e.employee_id
  WHERE  o.Date >= '01/01/2013' --@STARTDATE
  AND o.Date <= '03/31/2013' --@ENDDATE
  AND ( ri.Rn_Interaction_Date >= dateadd(day, -30 ,(o.Date) )) 
  AND ri.Rn_Interaction_Date < dateadd(day, 0 ,(o.Date) )
  AND ISNULL(o.Completion, 0) = 0
  AND ISNULL(o.NO_QUOTE, '0') IN ('No', '0')
  AND ISNULL(o.WARRANTY, 'No') = 'No' 
  AND o.Status =4 
  AND e.Active=1
  AND lob.Line_of_Business_Name = 'SID'
  AND sc.Service_Center_Code IN ('rst', q5)
  
  Group by e.Full_Name,OP.Total_Count

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Returns this:

Account_Mgr rintd      tc
Name1             2           1
Name2           17           4
Name3             3           5
Name4           23           7
Name5           26           7
Name6           18           9
Name7             5         11
Name8           21         13

Problem:  The problem is I need the query to return Namex when there is a tc count and 0 rintd count.  Right now it is only returning a Name if there is a rintd count.  The rintd count is filtered on the Assigned_To (line 31). If the rintd is Assigned_To someone other than the Account_Mgr it will not list the tc count.

Something like this - em.Assigned_ID <> e.employee_ID then return a 0

Here is an example of the return I am looking for:

Account_Mgr rintd       tc
Name1             2             1
Name2           17             4
Name3             3             5
Name4           23             7
Name5           26             7
Name6           18             9
Name7             5           11
Name8           21           13
Name9            0             15       <--------0 rintd count with tc count
Name10          0              4       <--------0 rintd count with tc count