Solved

UPS APC Symmetra LX error lights

Posted on 2013-05-24
1
739 Views
Last Modified: 2013-06-10
Hi there

We were called in to a building today to have a look at a UPS device connected to the servers. There was a company looking after all of the coms room but they have gone bankrupt. When we had a look it was an APC Symmetra LX. This is a lot bigger then the UPS devices that we would normally be looking at. So we are a bit out of our depth. So we took as many details and photos as we could and decided to contact EE.

Above the LX there is APC Service Bypass Panel with three settings on it. They are Bypass, Test & Normal. Seemingly about 6 months ago all the fuses on the board of the coms room blew and the UPS ran out as it was over the weekend. Ever since it has been stuck on the Bypass setting. The LCD control panel says there is a fault. I have included an image.

In this image you can see that that the unit is charged 100% but it is not putting out any power. It also says "Runtime: 11min". Does this mean that an error occurred 11 minutes after it was last switched on?

On the inside the are two Intellegence Modules. Once has a green and amber light. The other has a red and amber light. I presume that there is something wrong here. I have included an image.

In the main compartment of the unit there are power packs and fans. However these are uneven in number. There are 4 fans and three power packs. I have included an image.

So my questions are:

1. How can I detect what the actual error is?
2. Does either Intellegence Module need replacing?
3. Should every power pack have a corresponding fan?

Regards
CP-Errors.jpg
Fans-Power.jpg
IntellegenceModule.jpg
0
Comment
Question by:doey
1 Comment
 
LVL 80

Accepted Solution

by:
David Johnson, CD, MVP earned 500 total points
ID: 39196590
They are Bypass, Test & Normal.

Bypass does just that it bypass's the UPS.
Normal is power passes through UPS and the UPS acts as a HUGE surge suppressor.
How old are the batteries?

It could be switched to bypass .. right now all the UPS is doing is wasting space and electricity.
You have room for one  more module. that's why its an empty hole.

And yes the lower IPM needs to be replaced.. I'd contact your local APC representative or their website support for the best information.
0

Featured Post

Connect further...control easier

With the ATEN CE624, you can now enjoy a high-quality visual experience powered by HDBaseT technology and the convenience of a single Cat6 cable to transmit uncompressed video with zero latency and multi-streaming for dual-view applications where remote access is required.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The Rasberry PI is a low cost piece of hardware that you can have a lot of fun with through experimenting and building/working on projects like media players, running a low cost computer, build data loggers etc. - see: https://www.raspberrypi.org
In this article you will get to know about pros and cons of storage drives HDD, SSD and SSHD.
The Email Laundry PDF encryption service allows companies to send confidential encrypted  emails to anybody. The PDF document can also contain attachments that are embedded in the encrypted PDF. The password is randomly generated by The Email Laundr…
I've attached the XLSM Excel spreadsheet I used in the video and also text files containing the macros used below. https://filedb.experts-exchange.com/incoming/2017/03_w12/1151775/Permutations.txt https://filedb.experts-exchange.com/incoming/201…

860 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question