[Last Call] Learn about multicloud storage options and how to improve your company's cloud strategy. Register Now

x
?
Solved

UPS APC Symmetra LX error lights

Posted on 2013-05-24
1
Medium Priority
?
759 Views
Last Modified: 2013-06-10
Hi there

We were called in to a building today to have a look at a UPS device connected to the servers. There was a company looking after all of the coms room but they have gone bankrupt. When we had a look it was an APC Symmetra LX. This is a lot bigger then the UPS devices that we would normally be looking at. So we are a bit out of our depth. So we took as many details and photos as we could and decided to contact EE.

Above the LX there is APC Service Bypass Panel with three settings on it. They are Bypass, Test & Normal. Seemingly about 6 months ago all the fuses on the board of the coms room blew and the UPS ran out as it was over the weekend. Ever since it has been stuck on the Bypass setting. The LCD control panel says there is a fault. I have included an image.

In this image you can see that that the unit is charged 100% but it is not putting out any power. It also says "Runtime: 11min". Does this mean that an error occurred 11 minutes after it was last switched on?

On the inside the are two Intellegence Modules. Once has a green and amber light. The other has a red and amber light. I presume that there is something wrong here. I have included an image.

In the main compartment of the unit there are power packs and fans. However these are uneven in number. There are 4 fans and three power packs. I have included an image.

So my questions are:

1. How can I detect what the actual error is?
2. Does either Intellegence Module need replacing?
3. Should every power pack have a corresponding fan?

Regards
CP-Errors.jpg
Fans-Power.jpg
IntellegenceModule.jpg
0
Comment
Question by:doey
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 83

Accepted Solution

by:
David Johnson, CD, MVP earned 2000 total points
ID: 39196590
They are Bypass, Test & Normal.

Bypass does just that it bypass's the UPS.
Normal is power passes through UPS and the UPS acts as a HUGE surge suppressor.
How old are the batteries?

It could be switched to bypass .. right now all the UPS is doing is wasting space and electricity.
You have room for one  more module. that's why its an empty hole.

And yes the lower IPM needs to be replaced.. I'd contact your local APC representative or their website support for the best information.
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Great sound, comfort and fit, excellent build quality, versatility, compatibility. These are just some of the many reasons for choosing a headset from Sennheiser.
Backups and Disaster RecoveryIn this post, we’ll look at strategies for backups and disaster recovery.
In this video, Percona Director of Solution Engineering Jon Tobin discusses the function and features of Percona Server for MongoDB. How Percona can help Percona can help you determine if Percona Server for MongoDB is the right solution for …
In this video, Percona Solutions Engineer Barrett Chambers discusses some of the basic syntax differences between MySQL and MongoDB. To learn more check out our webinar on MongoDB administration for MySQL DBA: https://www.percona.com/resources/we…

650 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question