Citrix Idle Timeout Setting
Posted on 2013-05-24
In the past couple of weeks I have been trying to get it work right but all seems to be in vain.
We have Citrix users connecting via web and we have Web Interface server and two XEN servers.
The remote users are complaining that if they open a published application and comes back to their workstation after 2-3 hours , they find the opened application still operational while they web page has logged them off and they have to sign back on.
I have looked and checked every possible setting / parameter I can think off but they still get logged off.
I changed the Sessions Timeout , Idle Timeout , ICA Timeout and I can't figure out which setting will help ..
Please I need help .. urgent...
Thanks in Advance.