Solved

Event ID:      55: The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume .

Posted on 2013-05-24
9
255 Views
Last Modified: 2015-06-23
My customer's Small Business Server 2008 is generating the following error in the System log - how it doesn't seem to tell me which drive is having the problem.  How do I fix this ?




Log Name:      System
Source:        Ntfs
Date:          25/05/2013 1:54:58 PM
Event ID:      55
Task Category: (2)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      LSCS02.domain.local
Description:
The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume .
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Ntfs" />
    <EventID Qualifiers="49156">55</EventID>
    <Level>2</Level>
    <Task>2</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-05-25T03:54:58.703Z" />
    <EventRecordID>1991698</EventRecordID>
    <Channel>System</Channel>
    <Computer>LSCS02.domain.local</Computer>
    <Security />
  </System>
  <EventData>
    <Data>
    </Data>
    <Data>
    </Data>
    <Binary>0D000C000200380002000000370004C000000000320000C000000000000000000000000000000000D40712000000000000000100</Binary>
  </EventData>
</Event>
0
Comment
Question by:Michael Green
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
9 Comments
 

Author Comment

by:Michael Green
ID: 39196157
Disks on server
0
 
LVL 18

Expert Comment

by:Sushil Sonawane
ID: 39196159
Run the command chkdsk in read only mode on the all drive. If any drive found an error in windows file system then took the backup of drive and run the command chkdsk /f/r to resolved the issue.

If you are not find an error in windows file system on any drive, then you can run hardware diagnostic tool to find the issue.
0
 

Author Comment

by:Michael Green
ID: 39196185
My understanding is the 55 error code should specify which drive has the errors - and that the fact that it doesn't may mean other problems ????
0
Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

 
LVL 80

Expert Comment

by:David Johnson, CD, MVP
ID: 39196249
if you run
chkntfs x:  it will tell you if the drive is dirty if so then run chkdsk /f on that drive.  You should also check for more disk errors in the event logs.
0
 
LVL 4

Expert Comment

by:Tushar_Darwatkar
ID: 39200204
Hello,

Can you try installing the below Hotfix available by Microsoft.

http://support.microsoft.com/kb/2754784
0
 

Accepted Solution

by:
Michael Green earned 0 total points
ID: 39201113
I ran chdsk on all drives.

One drive had a minor problem.  fixed during reboot.

All drives now show no problems.
0
 

Author Comment

by:Michael Green
ID: 39203995
Well I'm pleased to advsie that after checking the logs for 24 hours the SBS2008 server is no longer getting this error message.

However the SBS2008 backup is now failing with this message :

The backup failed on a volume containing system data.

Any ideas ?
0
 
LVL 34

Expert Comment

by:Seth Simmons
ID: 40845699
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
0

Featured Post

Migrating Your Company's PCs

To keep pace with competitors, businesses must keep employees productive, and that means providing them with the latest technology. This document provides the tips and tricks you need to help you migrate an outdated PC fleet to new desktops, laptops, and tablets.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

You may have discovered the 'Compatibility View Settings' workaround for making your SBS 2008 Remote Web Workplace 'connect to a computer' section stops 'working around' after a Windows 10 client upgrade.  That can be fixed so it 'works around' agai…
You might have come across a situation when you have Exchange 2013 server in two different sites (Production and DR). After adding the Database copy in ECP console it displays Database copy status unknown for the DR exchange server. Issue is strange…
This tutorial will walk an individual through the steps necessary to enable the VMware\Hyper-V licensed feature of Backup Exec 2012. In addition, how to add a VMware server and configure a backup job. The first step is to acquire the necessary licen…
This tutorial will walk an individual through the steps necessary to join and promote the first Windows Server 2012 domain controller into an Active Directory environment running on Windows Server 2008. Determine the location of the FSMO roles by lo…

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question