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Event ID:      55: The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume .

Posted on 2013-05-24
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Last Modified: 2015-06-23
My customer's Small Business Server 2008 is generating the following error in the System log - how it doesn't seem to tell me which drive is having the problem.  How do I fix this ?




Log Name:      System
Source:        Ntfs
Date:          25/05/2013 1:54:58 PM
Event ID:      55
Task Category: (2)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      LSCS02.domain.local
Description:
The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume .
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Ntfs" />
    <EventID Qualifiers="49156">55</EventID>
    <Level>2</Level>
    <Task>2</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-05-25T03:54:58.703Z" />
    <EventRecordID>1991698</EventRecordID>
    <Channel>System</Channel>
    <Computer>LSCS02.domain.local</Computer>
    <Security />
  </System>
  <EventData>
    <Data>
    </Data>
    <Data>
    </Data>
    <Binary>0D000C000200380002000000370004C000000000320000C000000000000000000000000000000000D40712000000000000000100</Binary>
  </EventData>
</Event>
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Comment
Question by:Michael Green
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9 Comments
 

Author Comment

by:Michael Green
ID: 39196157
Disks on server
0
 
LVL 18

Expert Comment

by:Sushil Sonawane
ID: 39196159
Run the command chkdsk in read only mode on the all drive. If any drive found an error in windows file system then took the backup of drive and run the command chkdsk /f/r to resolved the issue.

If you are not find an error in windows file system on any drive, then you can run hardware diagnostic tool to find the issue.
0
 

Author Comment

by:Michael Green
ID: 39196185
My understanding is the 55 error code should specify which drive has the errors - and that the fact that it doesn't may mean other problems ????
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LVL 83

Expert Comment

by:David Johnson, CD, MVP
ID: 39196249
if you run
chkntfs x:  it will tell you if the drive is dirty if so then run chkdsk /f on that drive.  You should also check for more disk errors in the event logs.
0
 
LVL 4

Expert Comment

by:Tushar_Darwatkar
ID: 39200204
Hello,

Can you try installing the below Hotfix available by Microsoft.

http://support.microsoft.com/kb/2754784
0
 

Accepted Solution

by:
Michael Green earned 0 total points
ID: 39201113
I ran chdsk on all drives.

One drive had a minor problem.  fixed during reboot.

All drives now show no problems.
0
 

Author Comment

by:Michael Green
ID: 39203995
Well I'm pleased to advsie that after checking the logs for 24 hours the SBS2008 server is no longer getting this error message.

However the SBS2008 backup is now failing with this message :

The backup failed on a volume containing system data.

Any ideas ?
0
 
LVL 35

Expert Comment

by:Seth Simmons
ID: 40845699
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
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