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Pass-through authentication - XenApp 6.5 RP1 - Receiver 3.4

Last Modified: 2013-06-05

I have a problem with Pass-through authentication on publish desktop.
A Receiver Enterprise v3.4 is installed on XenApp servers 6.5 RP1 for publish applications.
Users are receiving intermittently the following message “The logon method is incompatible with this server. Your logon method has been changed to prompt user”
When the problem appears, SSONSVR.exe doesn't exist in the user session.

Do you have an idea why the SSONSVR don't start?

Thanks in advance
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