Solved

Can't Get Secure Connection Using Itunes In Windows 7

Posted on 2013-05-25
6
524 Views
Last Modified: 2013-06-09
Lost iTunes secure connection (confirmed with iTunes diagnostics) after update to 11.03.

Have reinstalled iTunes and did a DNC flush.
0
Comment
Question by:mtnhome
  • 4
6 Comments
 
LVL 15

Accepted Solution

by:
Jaroslav Mraz earned 250 total points
ID: 39196648
Hi,

1. Check if you have corect time and date
2. Deautorize yor pc and autorize it again in itunes
0
 

Author Comment

by:mtnhome
ID: 39196670
Date's fine. I'll try #2... tks
0
 

Author Comment

by:mtnhome
ID: 39196676
Naturally, it will not deauthorize until you can connect to the Apple Store.

The basic problem is that iTunes cannot open a secure connection!
0
Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

 
LVL 26

Assisted Solution

by:akahan
akahan earned 250 total points
ID: 39196787
Open up Internet Explorer.
Tools/Internet Options/Advanced
Scroll down nearly to the end of the list of options in the Settings box, and find "Use  SSL 3.0" and "Use TLS 1.0"
Make sure at least one of those is checked.
Hit OK.

If one of those boxes was already checked (meaning this wasn't your problem), do you have any antivirus or security packages that need to be told that it's OK that iTunes 11.03 makes secure connections?
0
 

Author Comment

by:mtnhome
ID: 39196867
SSL3 and TLS1 both checked. Using Webroot and Malwarebytes.  Suspending them makes no difference.

I was using both before I did the iTunes upgrade to 11.03... no problems!
0
 

Author Closing Comment

by:mtnhome
ID: 39233328
Solutions were not  fix.
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

The way I use Experts Exchange to assist me in analyzing and diagnosing a problem is I first enter a Verbose Question at Experts Exchange like: Office 2007 will hang when opening and saving files I then launch WordPad (any text editor will do) an…
Is your phone running out of space to hold pictures?  This article will show you quick tips on how to solve this problem.
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…

808 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question