Solved

Can't Get Secure Connection Using Itunes In Windows 7

Posted on 2013-05-25
6
528 Views
Last Modified: 2013-06-09
Lost iTunes secure connection (confirmed with iTunes diagnostics) after update to 11.03.

Have reinstalled iTunes and did a DNC flush.
0
Comment
Question by:mtnhome
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
6 Comments
 
LVL 15

Accepted Solution

by:
Jaroslav Mraz earned 250 total points
ID: 39196648
Hi,

1. Check if you have corect time and date
2. Deautorize yor pc and autorize it again in itunes
0
 

Author Comment

by:mtnhome
ID: 39196670
Date's fine. I'll try #2... tks
0
 

Author Comment

by:mtnhome
ID: 39196676
Naturally, it will not deauthorize until you can connect to the Apple Store.

The basic problem is that iTunes cannot open a secure connection!
0
Guide to Performance: Optimization & Monitoring

Nowadays, monitoring is a mixture of tools, systems, and codes—making it a very complex process. And with this complexity, comes variables for failure. Get DZone’s new Guide to Performance to learn how to proactively find these variables and solve them before a disruption occurs.

 
LVL 26

Assisted Solution

by:akahan
akahan earned 250 total points
ID: 39196787
Open up Internet Explorer.
Tools/Internet Options/Advanced
Scroll down nearly to the end of the list of options in the Settings box, and find "Use  SSL 3.0" and "Use TLS 1.0"
Make sure at least one of those is checked.
Hit OK.

If one of those boxes was already checked (meaning this wasn't your problem), do you have any antivirus or security packages that need to be told that it's OK that iTunes 11.03 makes secure connections?
0
 

Author Comment

by:mtnhome
ID: 39196867
SSL3 and TLS1 both checked. Using Webroot and Malwarebytes.  Suspending them makes no difference.

I was using both before I did the iTunes upgrade to 11.03... no problems!
0
 

Author Closing Comment

by:mtnhome
ID: 39233328
Solutions were not  fix.
0

Featured Post

Resolve Critical IT Incidents Fast

If your data, services or processes become compromised, your organization can suffer damage in just minutes and how fast you communicate during a major IT incident is everything. Learn how to immediately identify incidents & best practices to resolve them quickly and effectively.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

The way I use Experts Exchange to assist me in analyzing and diagnosing a problem is I first enter a Verbose Question at Experts Exchange like: Office 2007 will hang when opening and saving files I then launch WordPad (any text editor will do) an…
There is a security feature on iOS devices that is nearly impenetrable when it has been activated.  This article will provide some possible solutions as well as necessary steps to take to ensure you do not end up with a locked device.
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…

739 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question