Solved

ACT Pro 2011 - How to access a copied database file?

Posted on 2013-05-25
1
503 Views
Last Modified: 2013-07-16
Dear Experts,

 We have a computer that had the files backed up (Manual Copy & Paste.) to an external drive, and then a new OS was installed (XP to Windows 7).

 All of the data went back flawlessly- Except for ACT..


 When we attempted to open the ACT database file, it opened without any errors, but showed none of the data.

 The only file except for the "Demo" files, was a Remote Database = .RDB

 The initial configuration was there were 2 desktops using act (Both used by the same person). I am positive he never synchronized his data- and that PC has been replaced since then. I'm not sure if the publisher database was stored on that machine or not- But we have the same file backup available on that PC, but it's not currently active.

 I even followed this walkthrough from 2006: http://kb.sagesoftwareonline.com/app/answers/detail/a_id/18002/~/how-to-recover-data-from-a-remote-database-.rdb-file

 The only functions used, were the Calendar, and Contacts. The Calendar is by far the most important to us!


 I am out of ideas, and have to wait until Monday (Or Tuesday- if they are closed for Memorial day.) to contact SAGE support.

 Any help would be greatly appreciated!!
0
Comment
Question by:techie119
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 30

Accepted Solution

by:
Mike Lazarus earned 500 total points
ID: 39197058
Was the database backed up by ACT! or any other method?

Unfortunately, you can't copy a SQL database unless you first stop the SQL services
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Photo Albums in PowerPoint Photo Albums are a very useful tool in PowerPoint and allow you quickly add a large number of images. The images can be formatted in a variety of ways so that you are able to create a professional looking presentation v…
In this article I will provide some simple productivity hacks that will help you use Google to specifically show results from any web site (Experts-Exchange.com in my example), with minimal effort in Chrome and Firefox. I've seen a common theme a…
This video shows and describes the main difference between both orientations in Microsoft Word. Viewers will understand when to use each orientation and how to get the most out of them.
The view will learn how to download and install SIMTOOLS and FORMLIST into Excel, how to use SIMTOOLS to generate a Monte Carlo simulation of 30 sales calls, and how to calculate the conditional probability based on the results of the Monte Carlo …

738 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question