Enviroment : BES 5.0.2 SBS 2011 - BB 9780
This user was using the BB device above no problem. He swapped his sim for a few days to a S4 device to see if he liked it this was configured for active sync. After a few days he moved back to the 9780. New mail is being received on the BB device no problems via BES but mail between the time of using the BB to S4 which was a few days worth is missing from the BB. How do I get this mail missed mail to sync to the BB ?
It's only a few days worth is missing so no real issues however is there a way to reconsile eg: get it in full sync with his exchange mailbox ?