Solved

Cannot move certain contacts from one folder to another in Outlook

Posted on 2013-05-26
3
300 Views
Last Modified: 2013-06-17
Hello,

In Outlook (2010), what would prevent me from being able to move certain contacts from one contact folder to another?

I created 3-4 temporary folders to use while going through my contact list and doing some sorting. However, I am now unable to move some of the contacts back to their original folder.

For example, one temporary folder contained about 145 contacts. I selected all of its contents and dragged them to the main contact folder. However, after doing so, 23 contacts still remain in the temporary folder and I cannot find any way to move them.

I tried dragging one at a time, I tried right-clicking followed by selecting Move, I also tried copying to paste (but that is not given as an option) and I've made sure there is not already a duplicate file. Nothing pops up such as an error message but it just does nothing at all.

Any ideas regarding what the problem might be?

Thanks
0
Comment
Question by:Steve_Brady
  • 2
3 Comments
 
LVL 13

Accepted Solution

by:
Alexios earned 500 total points
ID: 39197919
Hello
Are the folders in the same pst file?

If yes, create a new pst file, a contacts folder inside it and try again
0
 
LVL 47

Expert Comment

by:apache09
ID: 39198421
Is exchange server being used?

If it is, try turning off cached excahnge mode and trying again
0
 
LVL 13

Expert Comment

by:Alexios
ID: 39252392
Glad to help
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
cached or not 5 61
Why do emails keep coming even when Outlook is supposed to delete them? 30 92
Outlook - slow response (Exchange 2013) 7 46
exchange, outlook 7 41
Learn more about how the humble email signature can be used as more than just an electronic business card. When used correctly, a signature can easily be tailored for different purposes by different departments within an organization.
Find out what you should include to make the best professional email signature for your organization.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now