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Risk and Impact Analysis ITIL
Posted on 2013-05-26
what is the process of doing risk and impact assessment in a change record in ITIL environment.
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Define the extent of the change proposed
Determine key differences in the changed state (proposed) from a point of reference or the original state
Focus on the possible effects of the key differences from step #2
Sort and prioritize the possible effects (#3) from the key differences (#2) based on risk and possibility
Make a decision using the results
Determine key differences in the changed state (proposed) from a point of reference or the original state
Focus on the possible effects of the key differences from step #2
Sort and prioritize the possible effects (#3) from the key differences (#2) based on risk and possibility
Make a decision using the results
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