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Risk and Impact Analysis ITIL

what is the process of doing risk and impact assessment in a change record in  ITIL environment.
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srinivas_va
Asked:
srinivas_va
1 Solution
 
Sir LearnalotCommented:
Define the extent of the change proposed

        Determine key differences in the changed state (proposed) from a point of reference or the original state

        Focus on the possible effects of the key differences from step #2

        Sort and prioritize the possible effects (#3) from the key differences (#2) based on risk and possibility

        Make a decision using the results
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