Link to home
Start Free TrialLog in
Avatar of mbaughan
mbaughanFlag for United Kingdom of Great Britain and Northern Ireland

asked on

SMTP authentication is required.

I run a Windows Server 2008 server which is hosting email using hMailServer. SMTP ports are open (verified using portscan). When I try to send an email to juliemullins@***.com (in screenshot attached) I get the following bounceback -

mail.***.co.uk gave this error:
SMTP authentication is required.

where mail.***.co.uk is my mail server.

Log file from hMailServer -

 User generated image
This was working last time I checked a few days ago and can't seem to work out what's going wrong.

Thanks
Avatar of EddyvanOpdorp
EddyvanOpdorp
Flag of Netherlands image

You need to disable the authentication for smtp in the configuration of hMailserver

http://www.hmailserver.com/documentation/v5.4/?page=reference_protocolsmtp
Avatar of mbaughan

ASKER

SMTP authentication is already disabled.

Thanks

User generated image
I should update this - julie@***.com is the domain which is hosted on the hMailServer. Matt@*** is not on this server at all.

Thanks
ASKER CERTIFIED SOLUTION
Avatar of mbaughan
mbaughan
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
I found the solutions to be the above.