?
Solved

Samsung Phones can't access corporate Intranet sites

Posted on 2013-05-26
4
Medium Priority
?
1,086 Views
Last Modified: 2013-06-08
We have a few corporate intranet sites running on LAMP in a Hyper-V VM on Windows 2008r2 server.  All of our users can access the sites with the exception of Samsung mobile phones.  Macbooks, Windows laptops, iPads, iPhones all have no trouble.

I've tried using Firefox mobile on these devices to no avail.  It seems Firefox appends a www. and a .com at the end of the address despite my typing http://yajasinet/ into the mobile browser.  The default android browser does not work either.  I've also tried typing the IP address in as http://192.168.xx.xxx/ and it does not work.

The mobile devices are able to access the internet with no problems through our wifi, but for some reason they can't access the intranet.
0
Comment
Question by:YAJASI
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 
LVL 22

Expert Comment

by:Haresh Nikumbh
ID: 39198876
Have you tried with Opera browser?
0
 

Author Comment

by:YAJASI
ID: 39200246
I tried with Opera Browser and found the Opera Browser Classic offered the most promising result.  However, I still had no success.  The browser could not resolve the IP address.  When I put in the IPv4 address, the browser shows the correct DNS address http://yajasinet/.  It even shows it was redirected to the home page http://yajasinet/yajasi/ but it shows that it cannot display the page.
0
 

Accepted Solution

by:
YAJASI earned 0 total points
ID: 39217997
After doing some more testing, I found that Samsung phones do not handle redirects and DNS resolution very well.  Our Intranet set redirects users from http://yajasinet/ to http://yajasinet/yajasi/.  If I type http://yajasinet/ into the phone, I do not get redirected.  If I type http://192.168.xx.xxx/, I get redirected to http://yajasinet/yajasi but get the standard "cannot display this web page error."

Our solution then is to type http://192.168.xx.xxx/yajasi/ so that no DNS resolution has to occur and no redirecting has to occur.  After doing this, all of the links on our intranet site work perfectly.  Fortunately, that is the only redirect we have to worry about on our site.

More background can be found at this link: http://code.google.com/p/android/issues/detail?id=8030.
0
 

Author Closing Comment

by:YAJASI
ID: 39231372
Problem is with Android OS and should be fixed according to the link posted in the answer.  Until then, we have to use this workaround.
0

Featured Post

ATEN's HDBaseT Presentation at InfoComm 2017

Hear ATEN Product Manager YT Liang review HDBaseT technology, highlighting ATEN’s latest solutions as they relate to real-world applications during her presentation at the HDBaseT booth at InfoComm 2017.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I'm a big fan of Windows' offline folder caching and have used it on my laptops for over a decade.  One thing I don't like about it, however, is how difficult Microsoft has made it for the cache to be moved out of the Windows folder.  Here's how to …
PRTG Network Monitor lets you monitor your bandwidth usage, so you know who is using up your bandwidth, and what they're using it for.
In this video we outline the Physical Segments view of NetCrunch network monitor. By following this brief how-to video, you will be able to learn how NetCrunch visualizes your network, how granular is the information collected, as well as where to f…
Monitoring a network: why having a policy is the best policy? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the enormous benefits of having a policy-based approach when monitoring medium and large networks. Software utilized in this v…

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question