Solved

Issue with saving data in pdf form

Posted on 2013-05-27
5
375 Views
Last Modified: 2013-05-27
I have a pdf with user-fillable form fields on my website, and there is an extension enabled, such that the completed form can be saved (as long as the user's browser has an adobe plug-in).  This works under Internet Explorer, and it doesn't work under Chrome, which is to be expected.  In fact, if a browser without the Adobe plug-in opens the pdf, a different form appears, which doesn't tell the user that information can be saved.  Now, for the issue:  Under Firefox, the form can be filled out and saved, but the form field data is lost.  Under Safari, the "Save As" dialog appears to work, but the "saved" file is nowhere to be found.  Can you help me address these issues?  The form can be loaded if you navigate to http://mauitradewinds.com/resform-redirect.htm.
0
Comment
Question by:ddantes
  • 3
  • 2
5 Comments
 
LVL 82

Accepted Solution

by:
Dave Baldwin earned 500 total points
ID: 39198653
You must have a different Firefox than I have (version 21) because mine does not allow the form to be filled in in the browser window.  Internet Explorer uses the Adobe plugin still but Firefox and Chrome have their own viewers and they don't work as well as Adobe Reader.  I think you should have a line at the top of the form recommending that users download the form and fill it out in Adobe Reader.  You will not at this time be able to make it work right in all the browsers.
0
 

Author Comment

by:ddantes
ID: 39198702
Dave:  Thank you for testing and commenting.  Regarding the line which informs users to download the form, do you know a way to edit the document's information bar?
0
 
LVL 82

Expert Comment

by:Dave Baldwin
ID: 39199304
What information bar in what program or browser?
0
 

Author Comment

by:ddantes
ID: 39199396
Sorry I wasn't specific.  When opened in Adobe Reader, the form has a purple information bar at the top, telling users that form data can be saved.  I can't find a way to edit that, so I inserted text just below it, advising users to fill out the form and print it without trying to save it.  If there is a way to edit the message in that document bar, I would prefer to do that.

Downloading it to their computer and filling it out would be a nice way to go.  It may be a little challenging for the average consumer, because it must be saved with a different file name after it is filled out.  I thought the simplest thing would be to advise them not to bother with saving it.  Computer-savvy users will probably just save it anyway.
0
 
LVL 82

Expert Comment

by:Dave Baldwin
ID: 39199401
Thanks for the points.  Because the 'built-in readers' don't have the complete functionality of the original Adobe Reader, the fill-in forms are a bit of a pain right now.
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

Suggested Solutions

The Adobe PDF proprietary file format is recognized as secure and formulated. But these PDF files are also prone to corruption and any external threat like virus attacks, improper storage can hit PDF file integrity.This type of damages can make cruc…
I annotated my article on ransomware somewhat extensively, but I keep adding new references and wanted to put a link to the reference library.  Despite all the reference tools I have on hand, it was not easy to find a way to do this easily. I finall…
This Micro Tutorial will demonstrate how to add subdomains to your content reports. This can be very importing in having a site with multiple subdomains.
Shows how to create a shortcut to site-search Experts Exchange using Google in the Chrome browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch the Search Engine Menu: In chrome, via you…

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now