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Issue with saving data in pdf form

I have a pdf with user-fillable form fields on my website, and there is an extension enabled, such that the completed form can be saved (as long as the user's browser has an adobe plug-in). This works under Internet Explorer, and it doesn't work under Chrome, which is to be expected. In fact, if a browser without the Adobe plug-in opens the pdf, a different form appears, which doesn't tell the user that information can be saved. Now, for the issue: Under Firefox, the form can be filled out and saved, but the form field data is lost. Under Safari, the "Save As" dialog appears to work, but the "saved" file is nowhere to be found. Can you help me address these issues? The form can be loaded if you navigate to http://mauitradewinds.com/resform-redirect.htm.

ASKER CERTIFIED SOLUTION

Dave Baldwin

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ddantes

ASKER

Dave: Thank you for testing and commenting. Regarding the line which informs users to download the form, do you know a way to edit the document's information bar?

Dave Baldwin

What information bar in what program or browser?

ddantes

ASKER

Sorry I wasn't specific. When opened in Adobe Reader, the form has a purple information bar at the top, telling users that form data can be saved. I can't find a way to edit that, so I inserted text just below it, advising users to fill out the form and print it without trying to save it. If there is a way to edit the message in that document bar, I would prefer to do that.

Downloading it to their computer and filling it out would be a nice way to go. It may be a little challenging for the average consumer, because it must be saved with a different file name after it is filled out. I thought the simplest thing would be to advise them not to bother with saving it. Computer-savvy users will probably just save it anyway.

Dave Baldwin

Thanks for the points. Because the 'built-in readers' don't have the complete functionality of the original Adobe Reader, the fill-in forms are a bit of a pain right now.