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An administrative assistans is having issues sending meeting invites from a manager's calendar

Posted on 2013-05-27
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Last Modified: 2014-11-12
Hi Experts,

I have an issue where an administrative assistant is experiencing issues. She is sending meeting invites from the Manager's calendar that will not send but sit indefinitely in Manager's outbox. I confirmed with another administrative assistant and she had the same problem today and in fact, it has been happening intermittently for some time without resolution.

Can anyone please suggest an action plan to resolve this issue? Please suggest more than one alternative. Rebuild the Manager's outlook profile is not an option here

Manager's Outlook version is Outlook 2013
Administrative assistant I. Outlook version 2010
Administrative assistant II. Outlook version 2013
The manager has a smartphone Windows Phone 8 that synchronizes with Exchange's mailbox

Exchange version. 2010 SP3

2 CAS/HUB servers
2 MBX/UM servers in a DAG

All of the exchange servers are Hyper-V guest VMs.

I am not aware of the same issue happening in other users or managers.
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Question by:Jerry Seinfield
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5 Comments
 
LVL 10

Expert Comment

by:Marshal Hubs
ID: 39200241
Hi,

Recreate your manager outlook profile then try to send meeting invitation. And if you want to rebuild manager outlook profile, then follow these steps : http://support.microsoft.com/kb/272227
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Author Comment

by:Jerry Seinfield
ID: 39200770
Any other suggestions?
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LVL 10

Expert Comment

by:Marshal Hubs
ID: 39200870
No :(
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Author Comment

by:Jerry Seinfield
ID: 39201166
what about permissions/ outlook client/device settings?
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Marshal Hubs earned 2000 total points
ID: 39203473
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