?
Solved

An administrative assistans is having issues sending meeting invites from a manager's calendar

Posted on 2013-05-27
5
Medium Priority
?
386 Views
Last Modified: 2014-11-12
Hi Experts,

I have an issue where an administrative assistant is experiencing issues. She is sending meeting invites from the Manager's calendar that will not send but sit indefinitely in Manager's outbox. I confirmed with another administrative assistant and she had the same problem today and in fact, it has been happening intermittently for some time without resolution.

Can anyone please suggest an action plan to resolve this issue? Please suggest more than one alternative. Rebuild the Manager's outlook profile is not an option here

Manager's Outlook version is Outlook 2013
Administrative assistant I. Outlook version 2010
Administrative assistant II. Outlook version 2013
The manager has a smartphone Windows Phone 8 that synchronizes with Exchange's mailbox

Exchange version. 2010 SP3

2 CAS/HUB servers
2 MBX/UM servers in a DAG

All of the exchange servers are Hyper-V guest VMs.

I am not aware of the same issue happening in other users or managers.
0
Comment
Question by:Jerry Seinfield
  • 3
  • 2
5 Comments
 
LVL 10

Expert Comment

by:Marshal Hubs
ID: 39200241
Hi,

Recreate your manager outlook profile then try to send meeting invitation. And if you want to rebuild manager outlook profile, then follow these steps : http://support.microsoft.com/kb/272227
0
 

Author Comment

by:Jerry Seinfield
ID: 39200770
Any other suggestions?
0
 
LVL 10

Expert Comment

by:Marshal Hubs
ID: 39200870
No :(
0
 

Author Comment

by:Jerry Seinfield
ID: 39201166
what about permissions/ outlook client/device settings?
0
 
LVL 10

Accepted Solution

by:
Marshal Hubs earned 2000 total points
ID: 39203473
0

Featured Post

Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Here in this article, you will get a step by step guidance on how to restore an Exchange database to a recovery database. Get a brief on Recovery Database and how it can be used to restore Exchange database in this section!
Mailbox Corruption is a nightmare every Exchange DBA wishes he never has. Recovering from it can be super-hectic if not entirely futile. And though techniques like the New-MailboxRepairRequest cmdlet have been designed to help with fixing minor corr…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
Whether it be Exchange Server Crash Issues, Dirty Shutdown Errors or Failed to mount error, Stellar Phoenix Mailbox Exchange Recovery has always got your back. With the help of its easy to understand user interface and 3 simple steps recovery proced…
Suggested Courses
Course of the Month16 days, 9 hours left to enroll

864 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question