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Multiple Mailboxes in Outlook 2010 Profile

Posted on 2013-05-27
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Last Modified: 2013-09-29
I Have a user who needs to access her and her managers mailboxes at the same time. I have given full mailbox access from Exchange 2010 (SP1) server and the account got auto-mapped in outlook.

The user has being complaining with regard to the issues such as sending e-mails from the managers mailbox sometimes gets stuck and performance is really slow.

I am running Outlook 2010 (SP1).

Please let me know if there is any known issues with this configuration and whether there is any patch i can apply to fix.

please help.
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Question by:GulfIT
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6 Comments
 
LVL 4

Expert Comment

by:EddyvanOpdorp
ID: 39200369
Do you have cache mode in the outlook profile on or of? You can switch this to try...
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LVL 7

Expert Comment

by:jimmithakkar
ID: 39200374
Hi,

Please 1ft check RPC connection

outlook /rpcdiag

or

outlook /rpc

If you found any connection issue ?
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Author Comment

by:GulfIT
ID: 39200386
its in Cached Mode.
0
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Author Comment

by:GulfIT
ID: 39200410
Outlook /rpcdiag shows established no Failed packets. It seems when i have the additional Mailbox added i face issues not when only one is present.
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Accepted Solution

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GulfIT earned 0 total points
ID: 39517629
Upgraded to exchange 2010 SP3. Problem solved.
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Author Closing Comment

by:GulfIT
ID: 39530909
Done
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