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Office 2013 vs Exchange 2007

Posted on 2013-05-28
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Last Modified: 2014-05-22
Hi

I have Exchange server 2007 SP3 and my workstations are with Office 2003 SP3, Office 2010 and Office 2013. With the Office 2013 stations I have some problems. Cannot update or change rules and alerts.

Also when Outlook 2013 send emails to Office 2003 and Office 2007 foreign contact it is very long to open the emails.

Is there some fix or patchs to fix these problems?

Thanks
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Question by:jpmoreau
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Expert Comment

by:Stelian Stan
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Expert Comment

by:Jian An Lim
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also try KB http://support.microsoft.com/kb/2832224
this is for the cumulative update (that is not WSUS accessible)
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by:jpmoreau
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Hi

I have increase to 256Kb but I still have the same problem. Unable to create rules.
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by:Steve
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Can you open the out of office settings or is that not working either?
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by:jpmoreau
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Yes I can open it
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by:Steve
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can you amend the rules in OWA?
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by:jpmoreau
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It seems like it is not a permanent error. It's OK. for now

Thansk
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by:jpmoreau
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Ok

Now my problem is that I can set out of office message but if I want to add a rule to forward email to somebody else I does't work.

The message is : Unable to save change to the rule.
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by:Jian An Lim
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it is done via OWA?
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by:jpmoreau
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No

It is done in Outlook. Version 2013.
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by:Steve
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hmm.
is this worth trying?

http://support.microsoft.com/kb/2519359
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by:jpmoreau
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I'll try next week
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by:jpmoreau
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I have try evrything that was suggested before but hte problem is still there. I have Exchange 2007 with all the latest updates. This problems occur with Office 2013.
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by:jpmoreau
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By the way. It is in the out of the office assistant that I have the problem,
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by:Steve
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could you post a screenshot of the issue?
the out of office assistant is based on the EWS directory, accessed by https and co-ordinated by the autodiscover)

Is it only a specific user with the issue or everyone?
Is it when on the internal network or external?
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by:jpmoreau
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Here is the error. Sorry but the Office version is in french. It is internal network.
Error-Outlook.doc
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by:Steve
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Any thoughts on my questions?

try creating a rule that does something else. It may be the action you are trying to do that is the problem. Out of office looks to be working fine if it lets you get this far.
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by:jpmoreau
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Ok.

I have try to make a rule that does something else like move to a folder. It works very well. The only rule that doesn't work is  FORWARD TO.

By the way it does that in the autoreply option.
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by:Steve
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great stuff. that confirms the out of office facility is fine. its the auto forward that's an issue.

are you auto forwarding to an internal or external address? have you tried another address  to confirm if it is something about the address that could be the cause?
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by:jpmoreau
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I only tried with internal address. I have tried with several address.

I can try with external address and get back to you
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Author Comment

by:jpmoreau
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Always the same problem
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by:Steve
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have you tried setting this as a different user. if other users have the same problem I'd suspect the server. have you enabled auto replies/forwards on the external connectors?

if it works on another user it's likely to be an issue with the user. would be worth trying a new outlook profile to see if you've got a corrupt OST or settings files.
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Jian An Lim earned 500 total points
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is your outlook 2013 click to run or full package?

can you also run a test auto-configuration to confirm it pick up the EWS configuration? correctly?
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