I work very little on these units so some help would be greatly appreciated.
I have a client that has an HP DesignJet 500 printer.
He states that the issue is that it sounds like a track problem when printing, like metal on metal when the print head moves back and forth.
Am I looking to replace a part or do I need to grease something up or something else.
Will be going to fix this in the morning so any advanced help would be great.