Solved

Uninstall/Reinstall Mac OSX 10.8.3 Mail [version 6.3 (1503)]

Posted on 2013-05-28
5
1,273 Views
Last Modified: 2013-06-03
How do I Uninstall/Reinstall Mac OSX 10.8.3 Mail [version 6.3 (1503)]?

Current installation is useless - can't receive mail (OK on iPhone); can't set up mailboxes [errors from Mail Connection Doctor]

As I use Outlook & Squirrel Mail (for my web sites) almost exclusively, losing all Mac Mail is no loss.

After reinstall, I will want to set up jamartn@me.com  and jim_lacey@me.com
0
Comment
Question by:MARSPATH
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
5 Comments
 
LVL 53

Expert Comment

by:strung
ID: 39202578
Uninstalling and re-installing mail is extremely unlikely to help. You need to click on "show detail" in connection doctor, then re-run it to see what errors are being kicked out.

This is almost certainly a setting problem.
0
 
LVL 53

Expert Comment

by:strung
ID: 39202580
Try turning SSL off in the mail account settings. That is often the problem.
0
 

Author Comment

by:MARSPATH
ID: 39202994
On my iPhone 4s [iOS 6.1.3] I get mail addressed to jamartn@me.com, jamartn@mac.com and jamartn@icloud.com. I do not get any of this mail on my MacMini [OSX 10.8.3]. Mailbox...New Mailbox.. says I have to create mailbox inside "jamartn" in Account "mobileme".

Which I did:

Connection Doctor says:

Mail [version 6.3 (1503)] was able to connect to the internet

smtp.me.com:jamartn

On my iPhone 4s [iOS 6.1.3] I get mail addressed to jamartn@me.com. I do not get this mail on my MacMini [OSX 10.8.3]. Mailbox...New Mailbox.. says I have to create mailbox inside "jamartn" in Account "mobileme".

Which I did:

Connection Doctor says:

Mail [version 6.3 (1503)] was able to connect to the internet

smtp.me.com:jamartn

From the Mail Connection Doctor:

Status [red dot] : iCloud iMAP : Could not connect to this ICloud IMAP server. Check your network connection and that you entered the correct information in the Account Preferences. Also verify if the server supports SSL. If it does not, << [how do I know?] >> deselect the "Use SSL" checkbox << [I did, no difference] >> in the Advanced tab of Account Preferences.

Have sent mail to all .me and .icloud accounts from Outlook - none received.

What next?
0
 
LVL 53

Expert Comment

by:strung
ID: 39203036
Deselect SSL in the account prefs
0
 
LVL 53

Accepted Solution

by:
strung earned 500 total points
ID: 39203042
Ignore my last post. SSL is supported.

Make sure your mail settings correspond to these instructions:

http://support.apple.com/kb/ht4864
0

Featured Post

PeopleSoft Has Never Been Easier

PeopleSoft Adoption Made Smooth & Simple!

On-The-Job Training Is made Intuitive & Easy With WalkMe's On-Screen Guidance Tool.  Claim Your Free WalkMe Account Now

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

iCloud Drive was introduced after iOS 8 was launched last year. This drive is Apple’s online storage device that lets users sync their files and access them from all their Apple devices.   There is a lot of data that is not automatically backed up…
In this article we will discuss some EI Capitan Mail app issues and provide some manual process to resolve them.
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
Michael from AdRem Software explains how to view the most utilized and worst performing nodes in your network, by accessing the Top Charts view in NetCrunch network monitor (https://www.adremsoft.com/). Top Charts is a view in which you can set seve…

728 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question