We are in the process of trailing both AutoTask and Connectwise as our PSA.
Has anyone experience of BOTH platforms and if so which platform did you prefer? We will mainly be using it as a ticketing and time\billing tool but will also use the CRM and Sales elements in time.
We are also looking at n-able and labtech as our RMM and are most likely going to go with Labtech. Both platforms will integrate with most RMMs and create service tickets for us automatically which is also what we require.