Solved

Cannot synchronize folders of iMap emails to server

Posted on 2013-05-28
1
4,438 Views
Last Modified: 2013-06-19
We recently moved a clients domain and all email accounts to our server. Since the move we keep getting the following error when Outlook automatically sends/receives. I've changed my settings constantly back and forth to isolate the issue with no luck.

I've changed my SMTP from port 587 to port 465 (SSL required) back to default port 25. I can send/receive emails just fine, but the darn send/receive error is plaguing my clients who all use Outlook 2010. I'm using Outlook 2007 and experience the same issue.

I originally added the old server and new server credentials into Outlook and manually dragged/dropped the emails/folders from the old server to the new server. I then deleted out the old server credentials. This has always been a issue that is only happening on the new server email accounts.

I'm stumped :(

This occurs with ALL iMap email accounts. It's not a issue on POP3 accounts also residing on the same domain and server.

Exact error:
Task "Synchronizing subscribed folders for ______@______.com," reported error (0x800CCC0e) : 'Outlook cannot synchronize subscribed folders for ______@______.com. Error Cannot connect to the server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'
0
Comment
Question by:MONSTERSTYLE
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 10

Accepted Solution

by:
Marshal Hubs earned 500 total points
ID: 39203598
Hi MONSTERSTYLE,

The error you are getting is because your email settings in outlook isn't correct. In particular you need to look at port numbers and I suggest have Vista settings and Windows 7 settings side by side and compare where the difference lies.

Sometimes even your Anti-virus stops you from connecting and you can stop it from scanning your emails and it may resolve the problem.

Check out discussion link: http://www.emaildiscussions.com/showthread.php?t=19032
0

Featured Post

RoboForm Secure Password Management System

RoboForm Everywhere - Superb Browser Support
Windows / Apple / IOS / Android / Linux / Chrome OS
Use different complex passwords everywhere
Best Secure Password Management by far
Synchronize all of your devices instantly
Safe, Secure & Highly Recommended!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

PHP contact form that lets the user to contact the company through email contact form. A button is fixed at the bottom of site, on clicking a new window will open where a user can send the email.
Unified and professional email signatures help maintain a consistent company brand image to the outside world. This article shows how to create an email signature in Exchange Server 2010 using a transport rule and how to overcome native limitations …
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question