Solved

Outlook 2010 not opening

Posted on 2013-05-29
5
260 Views
Last Modified: 2013-06-01
Hi,
My Outlook 2010 won't open. It just hangs there at the splash screen.
Any suggestions please?
0
Comment
Question by:Martin Campbell
5 Comments
 

Author Comment

by:Martin Campbell
ID: 39203818
Update. I reckon it has taken 20 to 25 minutes to open. But the timer is still rotating....oops! I clicked on an email and Outlook is now "not responding". I'll try closing and reopening it.
0
 
LVL 15

Assisted Solution

by:Jaroslav Mraz
Jaroslav Mraz earned 166 total points
ID: 39203827
Hi,

how big is the file? Have you got enough RAM and Disk space ?

At first try it in save mode.

then repair office (control panel - add remove SW / click on office and then repair)
0
 
LVL 7

Assisted Solution

by:Jaroslav Latal
Jaroslav Latal earned 167 total points
ID: 39203840
Hello,
can you start outlook in safe mode?

go to C:\Program Files (x86)\Microsoft Office\Office15> (depends on version)
run "outlook /safe"


Regards,
Jarda
0
 
LVL 12

Accepted Solution

by:
profgeek earned 167 total points
ID: 39207550
If you can start Outlook in safe mode, then your problem is probably one or more plugins.  While in safe mode, disable all of your plugins and then restart Outlook.  If it restarts, then that is the problem.  Re-enable the plugins one at a time and restart Outlook after each re-enable.  When you get to the offending plugin, you'll likely have the same problem you're having now.  Restart Outlook in safe mode and disable that plugin.
0
 

Author Comment

by:Martin Campbell
ID: 39213300
It seems to have fixed itself. I suspect something was updating. I didn't do any of the above. Just restarted the PC.
0

Featured Post

VMware Disaster Recovery and Data Protection

In this expert guide, you’ll learn about the components of a Modern Data Center. You will use cases for the value-added capabilities of Veeam®, including combining backup and replication for VMware disaster recovery and using replication for data center migration.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Are you unable to connect or configure Hotmail email account in Microsoft Outlook 2010, 2007? Or Outlook.com emails are not downloading to Outlook? Lets’ see the problem and resolve Outlook Connector error syncing folder hierarchy (0x8004102A).
Read this checklist to learn more about the 15 things you should never include in an email signature.
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

786 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question