[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

Dell Vostro 270 Unable to recognise Realtek Network Card & Cable During Install

Posted on 2013-05-29
8
Medium Priority
?
1,440 Views
Last Modified: 2016-11-23
Hi,

I have a Dell Vostro 270 which i have rebuilt to Windows 7 Professional 64bit & when i go to install the network card the error comes up as

The RealTek Network Adapter/Controller was not found.
If Deep Sleep Mode enabled Please Plug the Cable

I have reset the Bios. tried in safe mode, Unseated & re seated the RAM Module inside left out for 10 mins still with no joy. I am really mystified by this as it has never happened before

Could someone please advise?

Cheers
0
Comment
Question by:phillipnor
7 Comments
 
LVL 17

Expert Comment

by:pjam
ID: 39204460
not sure how your W7 was installed, but I would try the Intel Chipset for Vostro 270 and then the Realtek NIC driver located here:
http://www.dell.com/support/troubleshooting/us/en/19/Product/vostro-270?~srd=true&sk=Vostro%20270&scat=sup
ps, do you have any yellow exclamations in the Device manager besides the NIC?
0
 
LVL 19

Expert Comment

by:helpfinder
ID: 39204471
as pjam wrote, do a chipset driver install first.
also check if your laptop has hardware switch to turn wifi/bluetooth on and off - if so then check if it is not turned off
0
 
LVL 14

Accepted Solution

by:
Ben Hart earned 900 total points
ID: 39204472
Have you tried teh drivers straight from realtek?

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=5&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false#RTL8111B/RTL8168B/RTL8111/RTL8168<br>RTL8111C/RTL8111CP/RTL8111D(L)<br>RTL8168C/RTL8111DP/RTL8111E<br>RTL8168E/RTL8111F
0
Veeam and MySQL: How to Perform Backup & Recovery

MySQL and the MariaDB variant are among the most used databases in Linux environments, and many critical applications support their data on them. Watch this recorded webinar to find out how Veeam Backup & Replication allows you to get consistent backups of MySQL databases.

 

Expert Comment

by:jpthegeek
ID: 39204520
I had some issues getting a realtek card to work in a vostro computer before and had to switch to intel and it worked just fine. When I would put the card in, it wouldn't let the computer post. It was strange... Maybe that computer just doesn't like that card?
0
 

Author Comment

by:phillipnor
ID: 39204528
Hi,

Went to the RealTek website & now working OK

Thanks for your help!
0
 
LVL 14

Expert Comment

by:Ben Hart
ID: 39204533
Umm if you went to the Realtek website then pjam did not suggest that.
0
 

Author Comment

by:phillipnor
ID: 39204537
Hi,

Yes quite rightly so many apologies!

I will put this right.
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you try to share a printer , you may receive one of the following error messages. Error message when you use the Add Printer Wizard to share a printer: Windows could not share your printer. Operation could not be completed (Error 0x000006…
On some Windows 7 (SP1) computers, Windows Update becomes super slow even the computer is reasonably fast.  There's one solution that seemed to have worked well for me (after trying a few other suggested solutions).
This Micro Tutorial will give you a basic overview of Windows Live Photo Gallery and show you various editing filters and touches to photos you can apply. This will be demonstrated using Windows Live Photo Gallery on Windows 7 operating system.
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.
Suggested Courses

834 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question