• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1489
  • Last Modified:

Dell Vostro 270 Unable to recognise Realtek Network Card & Cable During Install

Hi,

I have a Dell Vostro 270 which i have rebuilt to Windows 7 Professional 64bit & when i go to install the network card the error comes up as

The RealTek Network Adapter/Controller was not found.
If Deep Sleep Mode enabled Please Plug the Cable

I have reset the Bios. tried in safe mode, Unseated & re seated the RAM Module inside left out for 10 mins still with no joy. I am really mystified by this as it has never happened before

Could someone please advise?

Cheers
0
phillipnor
Asked:
phillipnor
1 Solution
 
pjamCommented:
not sure how your W7 was installed, but I would try the Intel Chipset for Vostro 270 and then the Realtek NIC driver located here:
http://www.dell.com/support/troubleshooting/us/en/19/Product/vostro-270?~srd=true&sk=Vostro%20270&scat=sup
ps, do you have any yellow exclamations in the Device manager besides the NIC?
0
 
helpfinderIT ConsultantCommented:
as pjam wrote, do a chipset driver install first.
also check if your laptop has hardware switch to turn wifi/bluetooth on and off - if so then check if it is not turned off
0
 
Ben HartCommented:
Have you tried teh drivers straight from realtek?

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=5&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false#RTL8111B/RTL8168B/RTL8111/RTL8168<br>RTL8111C/RTL8111CP/RTL8111D(L)<br>RTL8168C/RTL8111DP/RTL8111E<br>RTL8168E/RTL8111F
0
Cloud Class® Course: Amazon Web Services - Basic

Are you thinking about creating an Amazon Web Services account for your business? Not sure where to start? In this course you’ll get an overview of the history of AWS and take a tour of their user interface.

 
jpthegeekCommented:
I had some issues getting a realtek card to work in a vostro computer before and had to switch to intel and it worked just fine. When I would put the card in, it wouldn't let the computer post. It was strange... Maybe that computer just doesn't like that card?
0
 
phillipnorAuthor Commented:
Hi,

Went to the RealTek website & now working OK

Thanks for your help!
0
 
Ben HartCommented:
Umm if you went to the Realtek website then pjam did not suggest that.
0
 
phillipnorAuthor Commented:
Hi,

Yes quite rightly so many apologies!

I will put this right.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Cloud Class® Course: Microsoft Exchange Server

The MCTS: Microsoft Exchange Server 2010 certification validates your skills in supporting the maintenance and administration of the Exchange servers in an enterprise environment. Learn everything you need to know with this course.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now