Solved

Veeam unable to backup Windows XP with PGP encryption

Posted on 2013-05-29
5
902 Views
Last Modified: 2013-05-31
Hi Team,

   I have ESXI 5.0 in the office, and I use Veeam 6.1 for simple quick backups.  I noticed that Veeam works great for all my VMs except Windows XP machines that had PGP disk encryption applied.  Has anyone had experience with this and did you have a workaround?

Thanks and regards.
0
Comment
Question by:rleyba828
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
5 Comments
 
LVL 121

Assisted Solution

by:Andrew Hancock (VMware vExpert / EE MVE^2)
Andrew Hancock (VMware vExpert / EE MVE^2) earned 150 total points
ID: 39204544
what error message do you get if any?

can you VMware snapshot the VM? or does this not work?
0
 
LVL 15

Accepted Solution

by:
Jaroslav Mraz earned 200 total points
ID: 39204612
veeam useing v-storage API by vmware it ownload full VHD disk but trying to look inside. So just backup VM as linux or other OS that veaam dont look inisde.
0
 
LVL 121

Assisted Solution

by:Andrew Hancock (VMware vExpert / EE MVE^2)
Andrew Hancock (VMware vExpert / EE MVE^2) earned 150 total points
ID: 39204634
you could try and disable CBT?
0
 
LVL 55

Assisted Solution

by:McKnife
McKnife earned 150 total points
ID: 39205280
Backing up PGP encrypted disks (using image backups) can be done from within the encrypted OS using any software that knows hot imaging: Drive snapshot, true image, maybe even NTBackup which knows the option ASR (the latter I haven't tried).
Restoring will always be a problem because PGP uses the MBR - this will have to be formatted prior to restore. Also, you cannot restore single partitions of a disk that is encrypted with PGP, you will always have to restore the whole disk.

Why not use the encryption offered by ESXI?
0
 

Author Comment

by:rleyba828
ID: 39212300
Hi Team, after much tinkering, the Veeam finally did backup.   The issue seemed to be that there were lots of stray vmdk files in the VMs directory, even though i had *NO* snapshots taken.  consolidating them seemed to have done the trick.


Thanks to all for your help and suggestions.

to hancocka:  The errors that were consistently showing was something like "..unable to open vddk file...."   and also veeam automatically disables CBT when doing a backup, so it didn't seem like it was CBT related

It was the suggestion of  JEREMYNO above that signalled me to browse the datastore and thus discover the culprit.
0

Featured Post

Threat Trends for MSPs to Watch

See the findings.
Despite its humble beginnings, phishing has come a long way since those first crudely constructed emails. Today, phishing sites can appear and disappear in the length of a coffee break, and it takes more than a little know-how to keep your clients secure.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Ransomware is a growing menace to anyone using a computer or mobile device. Here are answers to some common questions about this vicious new form of malware.
This article shows how to use a free utility called 'Parkdale' to easily test the performance and benchmark any Hard Drive(s) installed in your computer. We also look at RAM Disks and their speed comparisons.
This tutorial will walk an individual through the process of configuring basic necessities in order to use the 2010 version of Data Protection Manager. These include storage, agents, and protection jobs. Launch Data Protection Manager from the deskt…
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question