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I am a Cisco Call Manager Admin. When i make changes to things such as a line group or a hunt list, i want to be able to see what the phones on the other end do. Some are in another building or town and if nobody is there to tell me then i have no idea if my line group or hunt list is working properly. Is there something i can use that will let me bring up a softphone version of that phone on my desktop to be able to see if the hunt list is following the specified order?
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I am a Cisco Call Manager Admin. When i make changes to things such as a line group or a hunt list, i want to be able to see what the phones on the other end do. Some are in another building or town and if nobody is there to tell me then i have no idea if my line group or hunt list is working properly. Is there something i can use that will let me bring up a softphone version of that phone on my desktop to be able to see if the hunt list is following the specified order?

Monitor other IP phones

Voice over IP (VoIP) is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms commonly associated with VoIP are IP telephony, Internet telephony, broadband telephony, and broadband phone service. The term specifically refers to the provisioning of communications services (voice, fax, SMS, voice-messaging) over the public Internet, rather than via the public switched telephone network (PSTN).  Examples of the VoIP protocols are H.323, Media Gateway Control Protocol (MGCP), Session Initiation Protocol (SIP), H.248 (also known as Media Gateway Control (Megaco)), Real-time Transport Protocol (RTP), Real-time Transport Control Protocol (RTCP), Secure Real-time Transport Protocol (SRTP), Session Description Protocol (SDP), and Inter-Asterisk eXchange (IAX).

Voice Over IP

IP telephony (Internet Protocol telephony) is a general term for the technologies that use the Internet Protocol's packet-switched connections to exchange voice, fax, and other forms of information that have traditionally been carried over the dedicated circuit-switched connections of the public switched telephone network (PSTN). Using the Internet, calls travel as packets of data on shared lines, avoiding the tolls of the PSTN. The challenge in IP telephony is to deliver the voice, fax, or video packets in a dependable flow to the user.