Solved

correct print driver for dell 5100cn on a windows 7 32-bit system

Posted on 2013-05-29
3
666 Views
Last Modified: 2016-11-23
I can print just fine with notepad and a print test page.  But when I open word 2010 and type a document "i typed test word print" and then hit print it says connecting to printer and then I get an error
error i'm getting when trying to print
I can ping the printer and again i can print test pages and use notepad.

The driver I'm currently using is
Dell_Laser-Printer-5100CN_A05_R239000.exe from dell's site

Please help thanks!
0
Comment
Question by:bbimis
  • 2
3 Comments
 
LVL 50

Accepted Solution

by:
jcimarron earned 500 total points
ID: 39205257
bbimis--That is the latest driver (issued in 2009).  Uninstall and reinstall.

If no help, troubleshoot
http://support.microsoft.com/kb/826845#top
0
 

Author Closing Comment

by:bbimis
ID: 39205709
thanks, was able to troubleshoot the driver
0
 
LVL 50

Expert Comment

by:jcimarron
ID: 39205784
bbimis--Glad to hear the good news.  You are welcome.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

New Windows 7 Installations take days for Windows-Updates to show up and install. This can easily be fixed. I have finally decided to write an article because this seems to get asked several times a day lately. This Article and the Links apply to…
By default the complete memory dump option is disabled in windows . If we want to enable the complete memory dump for a diagnostic purpose, we have a solution for it. here we are using the registry method to enable this.
The viewer will learn how to create a normally distributed random variable in Excel, use a normal distribution to simulate the return on an investment over a period of years, Create a Monte Carlo simulation using a normal random variable, and calcul…
This Micro Tutorial will go in depth within Systems and Security in Windows 7 and will go into detail regarding Action Center, Windows Firewall, System, etc. This will be demonstrated using Windows 7 operating system.

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now