Solved

correct print driver for dell 5100cn on a windows 7 32-bit system

Posted on 2013-05-29
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Last Modified: 2016-11-23
I can print just fine with notepad and a print test page.  But when I open word 2010 and type a document "i typed test word print" and then hit print it says connecting to printer and then I get an error
error i'm getting when trying to print
I can ping the printer and again i can print test pages and use notepad.

The driver I'm currently using is
Dell_Laser-Printer-5100CN_A05_R239000.exe from dell's site

Please help thanks!
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Question by:bbimis
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jcimarron earned 500 total points
ID: 39205257
bbimis--That is the latest driver (issued in 2009).  Uninstall and reinstall.

If no help, troubleshoot
http://support.microsoft.com/kb/826845#top
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Author Closing Comment

by:bbimis
ID: 39205709
thanks, was able to troubleshoot the driver
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Expert Comment

by:jcimarron
ID: 39205784
bbimis--Glad to hear the good news.  You are welcome.
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