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Window Server Update Service 3.0

Hi,

I have a WSUS server version 3.0 running on Windows 2003 and it has been automatically running updates on desktop pcs without users' intervention for serveral years.  A couple of months ago, the new pcs I moved to  OU I created for WSUS under the AD didnot received updates. I checked the all settings on GPO/IIS and they are all the same as it was before.

What I found out later is when I move the new pc to WSUS OU it usually goes to Unassigned Computer in WSUS Update Service All Computers folder I then move it to a group underneath  called CCG I added and GPO points to this group too. ( By the way, the existing pcs under CCG group are still getting updates). For some reason the new pc does not show under the  Unassigned Computers anymore so I cannot reassign it to CCG although it shows 63 total under the Unassigned Computer. Please see the screen shots attached. Can someone help me please?

Thanks a lot!
WSUS-Issue.docx
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lgallion
Asked:
lgallion
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4 Solutions
 
ZabagaRCommented:
Your screenshot shows you're only displaying "failed" instead of status of "Any" for the Unassigned group.
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lgallionAuthor Commented:
"Any" is the same result. see the screen shot please.
Unassigned-Computers.docx
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ZabagaRCommented:
OK.  0 out of 0 meaning there are no PCs in the Unassigned category.  63 total meaning those machines are in another category, probably CCG. You set up Client Side Targeting so they'd automatically go to CCG instead of Unassigned. Are these new machines now in CCG or just missing completely?
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lgallionAuthor Commented:
They are missing. They are in WSUS OU but not in CCG. You are right, 63 machines in total in CCG, sorry. I missed about 20 pcs.
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ZabagaRCommented:
Can you download the WSUS Client Diagnostic Tool from this link below, run it on a PC that doesn't appear and post the results:

http://technet.microsoft.com/en-us/windowsserver/bb466192.aspx
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lgallionAuthor Commented:
ok. Will do!
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lgallionAuthor Commented:
Here is the result. This is new pc I moved to WSUS OU serveral days ago.
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ZabagaRCommented:
I don't see the result. Was it supposed to be an attachment?
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lgallionAuthor Commented:
yes. Let me attach again.
ClientDiag-Result.docx
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DonNetwork AdministratorCommented:
The WSUS Client Diag tool does not run on 64 bit operating systems. That's what that error means.

Is the new PC(s) imaged ??

http://blogs.technet.com/b/sus/archive/2009/05/05/resolving-the-duplicate-susclientid-issue-or-why-don-t-all-my-clients-show-up-in-the-wsus-console.aspx
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lgallionAuthor Commented:
ok. Let me run it on 32 bit os and send you the result
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DonNetwork AdministratorCommented:
Is the new PC(s) imaged ??
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lgallionAuthor Commented:
yes. I use Acronis to create image and clone new pcs.
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lgallionAuthor Commented:
I will create the batch file and will let you know if it is fixed.
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DonNetwork AdministratorCommented:
Sounds good
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ZabagaRCommented:
Oh, I didn't know you were doing this on 64-bit systems. Are all the problematic machines 64-bit. If not, please run on 32-bit and post results. Do this AFTER you make sure your clients don't use the same SID from cloning via Acronis....that is definitely a problem. I run sysprep on my machines prior to taking an image. I use Acronis too.
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DonNetwork AdministratorCommented:
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lgallionAuthor Commented:
Ok. I will read. Thanks a lot!
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