Optiplex 7010 CPU fan randomly spins too fast
Posted on 2013-05-29
Dell OptiPlex 7010, few months old, Windows 7 Pro. User claims the CPU fan spins too loud occasionally. No patterns as to when or while doing what - absolutely random. I've updated the BIOS to what Dell had on-line - A13. I myself cannot replicate the problem while computer in my possession for the last couple of days, but the user insists.
Logs in BIOS show the following error: "Previous thermal failure". The intervals of the event are at random - about 6-7 in the last month. I saw this message when I got the computer, pressed F1 as was suggested and it got into Windows and sits there with no sound so far from within the chassis.