Solved

Outlook 2007 search options is grayed out for many users

Posted on 2013-05-29
3
640 Views
Last Modified: 2013-07-03
Outlook 2007 search options is grayed out for many users

 Called the user and asked her if she was able to use the search function in clincal owa and she said no that the search field and the indexing option is completely grayed out or disabled and she also mentioned that several other of her co-workers are having the same issue which indicates that this is a server end-related issue and the exchange

Did the  Outlook search options is grayed while accessing from Citrix machine?
0
Comment
Question by:Buntyquest
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 52

Accepted Solution

by:
Manpreet SIngh Khatra earned 500 total points
ID: 39206631
Not sure if some GPO is blocking this but can the users do a search from OWA\Webmail from internal without Citrix or even from external ?

- Rancy
0
 

Author Comment

by:Buntyquest
ID: 39251854
some of the users are not able to search via  OWA also ,

Is there any service or component in exchange responsible for search function working in

outlook and OWA?
0
 
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 39253508
Yes ... what is the Exchange version ?
How many mailbox databases do you have and are all affected users

- Rancy
0

Featured Post

Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…

749 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question