Scan to Email Externally - Exchange 2013


I have an issue we have a Ricoh C3001 Copier and my client uses it to scan to email internally but as soon as they scan to an external address it does not send.

The Exchange server is running the new version 2013 along with the CU update for exchange.

I have enabled in exchange to allow the copier's ip address to send to anywhere without authentication. but still no go.

It works perfectly with internally, sending externally is the issue.

Please Help.

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optimus_nzConnect With a Mentor Author Commented:
Fixed this my self, found out that you need to add port 25 to the Network Adapter Bindings and all worked :)
Stelian StanNetwork AdministratorCommented:
You need to allow that printer to Relay. For that create a connector and add that printer ip address under "Remote Address Settings":
optimus_nzAuthor Commented:
I have done that however it still does not work. do i need to restart exchange?
optimus_nzAuthor Commented:
I Fixed this myself
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