Solved

Scan to Email Externally - Exchange 2013

Posted on 2013-05-29
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Last Modified: 2013-06-10
Hi,

I have an issue we have a Ricoh C3001 Copier and my client uses it to scan to email internally but as soon as they scan to an external address it does not send.

The Exchange server is running the new version 2013 along with the CU update for exchange.

I have enabled in exchange to allow the copier's ip address to send to anywhere without authentication. but still no go.

It works perfectly with internally, sending externally is the issue.

Please Help.

Cheers
Dave
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Question by:optimus_nz
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Expert Comment

by:Stelian Stan
ID: 39206184
You need to allow that printer to Relay. For that create a connector and add that printer ip address under "Remote Address Settings": http://www.techieshelp.com/exchange-2013-allow-a-server-to-relay-email/
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Author Comment

by:optimus_nz
ID: 39223956
I have done that however it still does not work. do i need to restart exchange?
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Accepted Solution

by:
optimus_nz earned 0 total points
ID: 39224009
Fixed this my self, found out that you need to add port 25 to the Network Adapter Bindings and all worked :)
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Author Closing Comment

by:optimus_nz
ID: 39234129
I Fixed this myself
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