I hope you can help me. I'm after opinion really from real case examples. We recently have started to provide terminal services for some of our clients. These clients primarily use office, and a few other programs, and connect to our system via citrix
We have applied much of the security restrictions from Microsoft best practice documentation for terminal servers 2003, but in some ways this is a bit too restrictive
Some of problems users are facing are the following;
Unable to click on links in a spread sheet that map to files stored else where
Every time they double click on a folder or drive it opens in a new window
Also the in-ablity to right click has been problematic so we have had to enable that
My questions for you are the following
Any ideas on how to resolve these issues
How restrictive in your experiences do you make your terminal servers?
And any other advice?