Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Delay in receiving mails through BES

Posted on 2013-05-30
2
Medium Priority
?
446 Views
Last Modified: 2014-01-28
Good day

All our users are experiencing massive delays in receiving mail on their blackberry devices. We are using Exchange 2010 with BESX 5.0.2. Can anyone point us in the right direction as to what the problem might be? We have looked at a number of things, and cannot identify the problem.
0
Comment
Question by:iamdieter
  • 2
2 Comments
 
LVL 32

Accepted Solution

by:
Rodney Barnhardt earned 1500 total points
ID: 39209787
Have you updated the MAPI to the latest version? Also, have you checked the log files? Particularly, the CEXC logs. This is the Exchange connector.
0
 
LVL 32

Expert Comment

by:Rodney Barnhardt
ID: 39209794
You did not mention what maintenance pack you are on, there are some updates to address issues with Exchange 2010. You could also upgrade to service pack 4. I am running it with Exchange 2010 without any issues.

http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB25654&sliceId=2&cmd=displayKC&docType=kc&noCount=true&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

BlackBerry Enterprise Server (BES) 5 includes a new High Availability (HA) feature, which can be used to install a standby server that is failed over to in the event of maintenance or a disaster. This can be setup for auto failover, or simply used t…
I've already touched on keyboard shortcuts that can be used in a BlackBerry to make navigation much more easy but there are also another set of commands which are hidden for different reasons. Standard users won't need these unless under exceptional…
This course is ideal for IT System Administrators working with VMware vSphere and its associated products in their company infrastructure. This course teaches you how to install and maintain this virtualization technology to store data, prevent vuln…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an anti-spam), the admin…
Suggested Courses

916 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question