Solved

Display Issue

Posted on 2013-05-30
5
260 Views
Last Modified: 2016-11-23
I'm having problems with a display rendering some text as in the attached image. It happens randomly and in all applications (Word docs, websites, etc.). First we swapped displays to make sure it wasn't the display, then we replaced the video card, but the problem has persisted.

Has anyone seen this type of video issue before? What is causing this and how can it be resolved?

Dell Optiplex 980
Win 7 x64
ATI Radeon 3400 series display adapter w/DVI splitter connected to one display

Problem enclosed in red rectangle
0
Comment
Question by:btny
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
5 Comments
 
LVL 14

Expert Comment

by:theras2000
ID: 39207791
In short, try a few different screen resolutions.

I've had similar problems before, but it's generally affected the whole screen, not one little portion.  For me the problem was caused by using a non-native resolution for my screen.  Some resolutions match the pixel ratios perfectly for your screen but others force the adapter to stretch and guess because the desired pixels lie in-between what it physically has.
0
 
LVL 23

Expert Comment

by:tailoreddigital
ID: 39208523
I second what theras2000 says.    

It looks like a webpage.   Do you see this happening on other pages?
Have you tried adjusting the browser zoom to see if it affects the scrambled text?
0
 

Author Comment

by:btny
ID: 39211126
Unfortunately, it's not just on web pages. It happens with Word docs and anything else with text. The resolution is set to the recommended resolution for the display. Eventually, the text does become clear, but after about 3-10 seconds.
0
 

Accepted Solution

by:
btny earned 0 total points
ID: 39217113
So far, fixes described on this website have solved the issue: https://bugzilla.mozilla.org/show_bug.cgi?id=812695
0
 

Author Closing Comment

by:btny
ID: 39231347
I just worked with the user and tested the fixes described in the posts from this website.
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Basic computer tune-up with little or no hardware upgrades. Giving an old computer a tune-up usually results in a minimal performance gain, but a gain nonetheless. Several times a week, I’m faced with users at work who ask to make their computers…
There are many software programs on offer that will claim to magically speed up your computer. The best advice I can give you is to avoid them like the plague, because they will often cause far more problems than they solve. Try some of these "do it…
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question