Solved

Desktop folder shortcut won't open

Posted on 2013-05-30
13
1,048 Views
Last Modified: 2013-06-05
I pushed a shortcut to a folder for a group of users (2) the Group Policy.  The shortcut is created on their desktop - they have permissions to view that folder however when they click on the folder - windows pops up the Choose program to open this type of file box.  Even if i browse to explore.exe it won't work.  I pushed the same shortcut to my desktop and it works fine.  The only difference is I have admin rights.
0
Comment
Question by:magarner
  • 7
  • 5
13 Comments
 
LVL 26

Expert Comment

by:pony10us
ID: 39208125
Does: "I pushed a shortcut to a folder..." mean that you created a shortcut and tried to copy it to the desktop using GPO?

Have you considered creating the shortcut with VBS on all computers instead of copying?

Set objShell = WScript.CreateObject("WScript.Shell")
strDesktop = objShell.SpecialFolders("Desktop")

ShortcutFile = strDesktop & "\<shortcut name>.lnk"

With objShell.CreateShortcut(ShortcutFile)
   .TargetPath = "\\<server>\<folder>"
   .WorkingDirectory = "."
   .Save
End With

Open in new window


Adjust the .TargetPath according to the location you want to open.
0
 

Author Comment

by:magarner
ID: 39208150
I pushed the shortcut through Group Policy Management Editor - Create a shortcut under shortcuts - under user configuration.   I have pushed several shortcuts this way.  However I did notice if I right click on the icon in the target type thinks it is a file not a file folder - this is a folder.
0
 
LVL 50

Expert Comment

by:jcimarron
ID: 39208391
magarner--This should help determine whether the issue is permission or not.
http://www.addictivetips.com/windows-tips/windows-7-access-denied-permission-ownership/

"if I right click on the icon in the target type thinks it is a file not a file folder "
If Windows Explorer thinks it is a file, it probably is a file.  Was there any indication of "Type of File" on the Properties screen?  If so, what File Extension was shown?  
I understand the Target info did not indicate it was a "File Folder".
0
Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

 
LVL 26

Expert Comment

by:pony10us
ID: 39208483
Can you use shortcut preferences? (are you running server 2008 or newer?)

http://technet.microsoft.com/en-us/library/cc753580.aspx

If you have XP workstations then you will need to install the extensions:

http://www.microsoft.com/en-us/download/details.aspx?id=3628
0
 

Author Comment

by:magarner
ID: 39208532
I am running 2008 server and am using shortcut preferences.  I can tell you it is a folder not a file I manually mapped it on her system and it worked fine.  The GP creates a folder shortcut on my desktop but other users is creates a link that says file.  Since i was able to create a shortcut manually that should rule out permissions.  The type of file screen - just shows the name of the folder as the file name.  

Also found out if you right click and select open containing folder it takes you to the parent folder and you can click on the folder name and access things fine.
0
 
LVL 26

Expert Comment

by:pony10us
ID: 39208609
Is there a possibility that there is a file in the parent folder with the same name as the shortcut folder?  

Try putting a closing slash "\" on the link.
0
 

Author Comment

by:magarner
ID: 39208785
I checked and there is not a file in the folder with the same name the folder name is "1- GM 2013 Print Files"  - not that the name matters.  I tried it with the closing slash no change.  

Now I have new information the user just informed me that when she tries to open photoshop files that are located in the folder - photoshop open but the image does not display.  If we copy that image to the local machine and open it with photoshop it opens fine.

Starting to think we are back to a permissions issue - this user has full control on the folder and all sub folders.
0
 

Author Comment

by:magarner
ID: 39210939
Here is the latest information hopefully this will help someone help me understand what is going on.  I added this user to the administrators group - after a reboot the shortcut is now a valid shortcut on the desktop.  If I remove the user from the admin group and reboot it thinks the shortcut is a file.  The user has full access to the folder.
0
 
LVL 26

Expert Comment

by:pony10us
ID: 39210984
It sounds like it is dropping the ".lnk" extension for non-admins.
0
 

Author Comment

by:magarner
ID: 39211046
All other shortcuts work for all other users to all other locations.
0
 

Accepted Solution

by:
magarner earned 0 total points
ID: 39211816
Turns out the problem was the user did not have share permissions to the parent folder and the even though I can them NTFS permissions at the lower level the share permissions from the parent must have taken over.
0
 
LVL 26

Expert Comment

by:pony10us
ID: 39211838
No objection.  Just a note that the share permissions do take precendence over the NTFS permissions.  I should have thought about that since it has bitten me more than once.
0
 

Author Closing Comment

by:magarner
ID: 39221513
Solved the problem myself.
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Can't access DFS shares on the DFS server 4 384
sbs 2011 6 26
windows server backup failing 3 41
Foundation won't redirect my printers 2 37
Log files are useful in diagnosing and repairing problems.  This is a list of common log files and their standard locations that I've compiled.   While this is not exhaustive, it is a pretty good list that I've found to be useful.  I may update it f…
When you upgrade from Windows 8 to 8.1 or to Windows 10 or if you are like me you are on the Insider Program you may find yourself with many 450MB recovery partitions.  With a traditional disk that may not be a problem but with relatively smaller SS…
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question