Solved

Symantec Exec 12 No Files During Restore

Posted on 2013-05-30
3
293 Views
Last Modified: 2013-06-03
I am trying to restore a folder, subfolder and files.  I am using Symantec Exec 12 and going through the restore Wizard.  When I was first looking for the files, I saw them and could selected them. But after a small internal office debate on which files and dates to restore, sending off for the offsite tape, putting it in the library and recreating the search, I can't see the files any longer.. just the folders.

There are 2 admins that log in and perform restorals, so I am not sure if one of us changed an option or what?

Not sure what other info you need to help.  Thanks in advance.
0
Comment
Question by:AvatharV
  • 2
3 Comments
 
LVL 32

Accepted Solution

by:
Rodney Barnhardt earned 100 total points
ID: 39210581
The question would be the tape you inserted. If you have placed a tape in and performed an inventory, then there is possibility that tape(s) came from an incremental or differential backup. Therefore, if no files had changed, there are no files on the tape. This is the most common reason for this happening.
0
 
LVL 32

Assisted Solution

by:Rodney Barnhardt
Rodney Barnhardt earned 100 total points
ID: 39210592
Other reasons could be these are from a DFS share and there are no actual files on the tape because backing up the Shadow Components was not selected. You could also check a day or two before the date you are looking to restore to see if there are any files for those dates.
0
 

Author Closing Comment

by:AvatharV
ID: 39217133
That was exactly the problem.. it was late and we were tired and missed the fact that we were trying to restore a file from the most recent backup.. which was an incremental.  The file had not been touched since the last Full backup.

We went back to the Full backup and got the file/folders.

Thanks.
0

Featured Post

Top 6 Sources for Identifying Threat Actor TTPs

Understanding your enemy is essential. These six sources will help you identify the most popular threat actor tactics, techniques, and procedures (TTPs).

Join & Write a Comment

This article is an update and follow-up of my previous article:   Storage 101: common concepts in the IT enterprise storage This time, I expand on more frequently used storage concepts.
Create your own, high-performance VM backup appliance by installing NAKIVO Backup & Replication directly onto a Synology NAS!
This tutorial will walk an individual through the process of installing of Data Protection Manager on a server running Windows Server 2012 R2, including the prerequisites. Microsoft .Net 3.5 is required. To install this feature, go to Server Manager…
This tutorial will walk an individual through setting the global and backup job media overwrite and protection periods in Backup Exec 2012. Log onto the Backup Exec Central Administration Server. Examine the services. If all or most of them are stop…

706 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now