Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Lenovo W520 with multiple displays switching active window to other displays with 1 or 2 key being pressed

Posted on 2013-05-30
4
Medium Priority
?
282 Views
Last Modified: 2013-06-04
We have a Lenovo W520 exhibiting an odd behavior-
When the user types a 1, or a 2 using a keyboard (just the top row numbers, not the NumPad) the active window jumps to display 1 or display 2.
This usually stops after a reboot, but then starts up again randomly.
It's like some hot-key is stuck or something.

Its a Windows 7 machine, and has the Display Closed, VGA to a monitor, and a USB J5 External Display adapter to a 2nd active display.

Any ideas what could be causing this and where to disable it?
0
Comment
Question by:Josh-IT
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 23

Expert Comment

by:tailoreddigital
ID: 39208355
"USB J5 External Display adapter to a 2nd active display"

Did this come with software?    It sounds like a third party application adding this hot-key functionality.
0
 
LVL 71

Expert Comment

by:Qlemo
ID: 39208585
It also might be that a "FN" like key (e.g. Scroll Lock) has snapped in, so that pressing 1 and 2 will act like FN-1; still there needs to be some software, 3rd party or by Lenovo, doing that ...
0
 
LVL 1

Accepted Solution

by:
Josh-IT earned 0 total points
ID: 39208865
So, the user said they read something about holding both Shift Keys at once, and it will disable that 'hotkey' feature. I couldn't find exactly what they said they did, but they claim it worked.
This would mean that they were enabling filterkeys and not noticing it. And I'm not sure how filter keys could cause the screens to hop.
0
 
LVL 1

Author Closing Comment

by:Josh-IT
ID: 39218410
User found the fix was holding both Shift keys at once. Looks like this might disable FilterKeys which they somehow must have enabled and didn't realize. Multiple times.
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Article by: Lee
Windows 7 Ultimate and Enterprise (and 2008 R2) introduced a new feature you may not be aware of - Boot from VHD.   Boot from VHD (or what Microsoft refers to asNative Boot allows you to install Windows to a VHD (Virtual Hard Disk) file that is t…
Assume you have an outside contractor who comes in seasonally or once a week to do some work in your office, but you only want to give him access to the programs and files he needs and keep all other documents and programs private. Can you do this o…
This Micro Tutorial will give you basic overview of the control panel section on Windows 7. It will depth in Network and Internet, Hardware and Sound, etc. This will be demonstrated using Windows 7 operating system.
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…
Suggested Courses

609 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question