Solved

Lenovo W520 with multiple displays switching active window to other displays with 1 or 2 key being pressed

Posted on 2013-05-30
4
279 Views
Last Modified: 2013-06-04
We have a Lenovo W520 exhibiting an odd behavior-
When the user types a 1, or a 2 using a keyboard (just the top row numbers, not the NumPad) the active window jumps to display 1 or display 2.
This usually stops after a reboot, but then starts up again randomly.
It's like some hot-key is stuck or something.

Its a Windows 7 machine, and has the Display Closed, VGA to a monitor, and a USB J5 External Display adapter to a 2nd active display.

Any ideas what could be causing this and where to disable it?
0
Comment
Question by:Josh-IT
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 23

Expert Comment

by:tailoreddigital
ID: 39208355
"USB J5 External Display adapter to a 2nd active display"

Did this come with software?    It sounds like a third party application adding this hot-key functionality.
0
 
LVL 70

Expert Comment

by:Qlemo
ID: 39208585
It also might be that a "FN" like key (e.g. Scroll Lock) has snapped in, so that pressing 1 and 2 will act like FN-1; still there needs to be some software, 3rd party or by Lenovo, doing that ...
0
 
LVL 1

Accepted Solution

by:
Josh-IT earned 0 total points
ID: 39208865
So, the user said they read something about holding both Shift Keys at once, and it will disable that 'hotkey' feature. I couldn't find exactly what they said they did, but they claim it worked.
This would mean that they were enabling filterkeys and not noticing it. And I'm not sure how filter keys could cause the screens to hop.
0
 
LVL 1

Author Closing Comment

by:Josh-IT
ID: 39218410
User found the fix was holding both Shift keys at once. Looks like this might disable FilterKeys which they somehow must have enabled and didn't realize. Multiple times.
0

Featured Post

On Demand Webinar - Networking for the Cloud Era

This webinar discusses:
-Common barriers companies experience when moving to the cloud
-How SD-WAN changes the way we look at networks
-Best practices customers should employ moving forward with cloud migration
-What happens behind the scenes of SteelConnect’s one-click button

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

New Windows 7 Installations take days for Windows-Updates to show up and install. This can easily be fixed. I have finally decided to write an article because this seems to get asked several times a day lately. This Article and the Links apply to…
While working, an annoying popup showing below will come and we cannot cancel or close it form the screen. The error message will come again and again.
This Micro Tutorial will give you a basic overview of Windows DVD Burner through its features and interface. This will be demonstrated using Windows 7 operating system.
This Micro Tutorial will give you a basic overview of Windows Live Photo Gallery and show you various editing filters and touches to photos you can apply. This will be demonstrated using Windows Live Photo Gallery on Windows 7 operating system.

737 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question