Word Perfect x3 prints blank documents
Posted on 2013-05-30
I have a client that has a windows 7 PC on a Windows 2003 server platform using Word Perfect x3. Several weeks ago she started with the following problem: When she pulls up a document from a shared folder on the network it displays properly, however, when she prints it prints a "blank" page.
Printer is an HP laserjet 4240n. The PC is a 64-bit Window 7. I have installed on the PC the HP univesal PCL5 print driver.
Here's the real bug-a-boo. She can "select all" in Word Perfect, open Microsoft Word 2010 then paste and prints the document without any issues.
Thanks in advance for your help.