.msg not opening in outlook 2010 running in VMware virtual environment.
Unable to open .msg attachments from outlook 2010 email connected through exchange 2010. This happens either within outlook or after copying said attachments to the desktop.The affected system is windows 7 32bit running in a VMware virtual environment. Error returned: "The operation failed. The messaging interfaces have returned an unknown error. If the problem persists, restart Outlook."
Here are some things I've tried:
1. Tried disabling antivirus to no avail.
2. If using OWA the attachments open properly but when saving to desktop they save as .eml instead (but DO open properly)
3. Changing extension from .msg to .eml the file opens empty.
4. Cache mode on/off makes no difference.
5. PCoip/RDP makes no difference.
Suggestions? Questions?
Here are some things I've tried:
1. Tried disabling antivirus to no avail.
2. If using OWA the attachments open properly but when saving to desktop they save as .eml instead (but DO open properly)
3. Changing extension from .msg to .eml the file opens empty.
4. Cache mode on/off makes no difference.
5. PCoip/RDP makes no difference.
Suggestions? Questions?
Lionel MM
Can you forward the email to another PC and see if its a problem with the PC or maybe the attachment itself? Or are you saying it is ALL attachments on just this one PC?
SOLUTION
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mgremmert--A workaround would be to use MSGViewer
https://www.experts-exchange.com/questions/28140852/Opening-msg-file-Cannot-read-the-item-Outlook-2010.html
https://www.experts-exchange.com/questions/28140852/Opening-msg-file-Cannot-read-the-item-Outlook-2010.html
ASKER CERTIFIED SOLUTION
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ASKER
I've requested that this question be closed as follows:
Accepted answer: 0 points for mgremmert's comment #a39248745
for the following reason:
Solved the problem
Accepted answer: 0 points for mgremmert's comment #a39248745
for the following reason:
Solved the problem
Glad you were able to solve the problem. However in ID 39210710 I suggest rebuilding the profile, so would like to share some of the credit for the answer.
ASKER
I would like to add that rebuilding the "email profile", as suggested by TBone2K did not fix the problem. But, rebuilding the "default profile" (by way of defprof.ex_) did. So I did give TBone2K partial credit for the answer. Thanks everyone for your help!