Solved

Outlook: Users Randomly Get Prompted to Log in to Mail Server

Posted on 2013-05-30
2
167 Views
Last Modified: 2013-06-06
On frequent occasion, users receive a popup to log in to one of two mail servers. Our two mail servers are Mail0 and Mail1. It always asks for a login to Mail1. Servers are Exchange 2007. This happens while Outlook is open, and users have to click Cancel, usually twice, to continue on in Outlook. A picture of the popup is attached.
exchangeserverlogin.JPG
0
Comment
Question by:VillaVerdeAgua
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 23

Expert Comment

by:Malli Boppe
ID: 39209618
What roles are installed on Mail0 and Mail01.
0
 
LVL 63

Accepted Solution

by:
Simon Butler (Sembee) earned 325 total points
ID: 39209623
Sounds like classic Autodiscover.

Check the values of Autodiscover:

get-clientaccessserver | select identity, AutodiscoverServiceInternalURI

The host names that are returned must
a. Resolve to the Exchange server/s
b. Be on the SSL certificate installed on the server. The SSL certificate must be trusted by the clients.

If you have the SSL certificate only on one server and they are in the same AD site, then change the value of AutodiscoverServiceInternalURI to be identical to the same as the first server. That will stop the Autodiscover war.

Simon.
0

Featured Post

Free learning courses: Active Directory Deep Dive

Get a firm grasp on your IT environment when you learn Active Directory best practices with Veeam! Watch all, or choose any amount, of this three-part webinar series to improve your skills. From the basics to virtualization and backup, we got you covered.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you have clients or friends from around the world, it becomes a challenge to arrange a meeting or effectively manage your time. This is where Outlook's capability to show 2 time zones in one calendar comes in handy.
If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question