Solved

recieving application not found on my windows 7  system

Posted on 2013-05-30
8
351 Views
Last Modified: 2013-06-17
hi experts,

I think I got a Trojan. all my connections to my workstation stopped working. I click on task manager and I get C:\WINDOWS\SYSTEM32\TASKMGR.EXE
APPLICATION NOT FOUND.

When I try to do a system restore I get a pop up  box that says OPEN WITH and the only program available is internet explorer.

help
0
Comment
Question by:frankbustos
8 Comments
 
LVL 23

Expert Comment

by:tailoreddigital
ID: 39209469
Do your System Restore in Safe Mode (F8 while booting).  

Also try scanning with Malwarebytes,
http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?part=dl-10804572&subj=dl&tag=button
0
 
LVL 18

Accepted Solution

by:
web_tracker earned 500 total points
ID: 39209723
you can reboot the computer in "safe mode with command prompt"
 If you are prompted to select the operating system to start, just press ENTER.
When you are at the command prompt (dos screen) type "rstrui.exe", and then press ENTER (dont type the quotation marks).  

Note: this command may or may not work depending what directory folder you are in at the dos prompt. For example if you are in folder C:\documents and settings\administrator the command will now work. You will need to change the directory of the C prompt. To do this type "CD C:\Windows\System32" (again type only what is in between the quotes then press enter). Then type in "rstrui.exe"

Now that you have the restore screen restore your computer to a time when you know the computer was working properly.

If you use System Restore when the computer is in safe mode, you can't undo the restore operation.
0
 
LVL 92

Expert Comment

by:nobus
ID: 39210027
0
Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 
LVL 10

Expert Comment

by:Sam Simon Nasser
ID: 39210036
boot with windows 7 DVD, click repair your computer, and from there you can access the system restore utility
0
 
LVL 28

Expert Comment

by:jhyiesla
ID: 39210354
I had a similar thing happen the other day. One of our users got a rogue antispyware infection. My usual approach is to run Malwarebytes, which was already installed on his computer - tells you he's done this before :) - but it wouldn't start. So I booted into Safe Mode and ran it there.  It did find some things and I let the program remove them. I then rebooted into regular mode and was expecting to be able to run MWB again and finish rooting out whatever was there. However, the system was being totally weird and I couldn't get that to work right. I even tried Combofix, but that didn't run right either. So I finally went back and did a system restore of his machine to about 2 weeks back and this seemed to clean things up. He ran MWB again and I don't believe it found anything.

The first experts suggest about just doing the system restore from safe mode may be valid, but I'd prefer to clean it first and then restore since I'm not 100% sure exactly what gets saved off in the restore points. At least this way, your machine is partially clean and hopefully MWB cleaned enough that the system restore at this point will fully do it's job.
0
 
LVL 92

Expert Comment

by:nobus
ID: 39210407
0
 
LVL 30

Expert Comment

by:ded9
ID: 39210435
0
 

Author Closing Comment

by:frankbustos
ID: 39255137
thanks this worked!
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Eliminating an obsolete notification 5 45
Windows 10 in-place ugprade stuck on 0% 6 32
Can't install Windows 7 on Intel NUC 9 51
Outlook 2010 meeting recurrances 26 15
There are many reasons malware will stay around and continue to grow as a business.  The biggest reason is the expanding customer base.  More than 40% of people who are infected with ransomware, pay the ransom.  That makes ransomware a multi-million…
Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
This Micro Tutorial will give you a introduction in two parts how to utilize Windows Live Movie Maker to its maximum capability. This will be demonstrated using Windows Live Movie Maker on Windows 7 operating system.
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

829 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question