<div>
A System Restore would be a great start.<br />
<br />
Other than that, what changed lately, updates, drivers, software?
</div>


A System Restore would be a great start.

Other than that, what changed lately, updates, drivers, software?

<div>
Customers PC so Sw / updates recent I dont know.<br />
<br />
Running AVG boot scan. <br />
<br />
Sys restore - will try &nbsp;when its finished
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Customers PC so Sw / updates recent I dont know.

Running AVG boot scan.

Sys restore - will try  when its finished

<div>
it can be the video card, or the drivers<br />
any errors in event viewer logs? &nbsp;you can check when running in safe mode
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it can be the video card, or the drivers
any errors in event viewer logs?  you can check when running in safe mode

<div>
Disconnect mapped network drivers and then restart the computer in normal mode.<br />
<br />
<br />
<br />
Ded9
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Disconnect mapped network drivers and then restart the computer in normal mode.



Ded9

<div>
In safe mode try removing the current video drivers, then reboot and xp should load with the default video drivers which you can update (if required)
</div>


In safe mode try removing the current video drivers, then reboot and xp should load with the default video drivers which you can update (if required)

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<div class="content wysiwyg-content">
I get as far as a win splash screen - then black screen<br />
Safe mode - fine <br />
<br />
Any ideas ?
</div>
</div>


I get as far as a win splash screen - then black screen
Safe mode - fine 

Any ideas ?

Win xp boots to a black screen - safe mode is ok

Microsoft Windows XP is the sixth release of the NT series of operating systems, and was the first to be marketed in a variety of editions: XP Home and XP Professional, designed for business and power users. The advanced features in XP Professional are generally disabled in Home Edition, but are there and can be activated. There were two 64-bit editions, an embedded edition and a tablet edition.