Solved

Recurring 0x00000016 blue screen error

Posted on 2013-05-30
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Last Modified: 2013-11-08
I recently had to replace the hard drive in a laptop. I cloned the old drive over to the new one, but now my user keeps getting a blue screen error. I already tried completely removing and re installing the video drivers but that had no effect. I also ran a chkdsk to rule out any data corruption but the errors continue.

I can't seem to reproduce this error. I have tried running video bench marks and they run fine without any issue. I have attached the latest minidump.
053013-20280-01.dmp
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Question by:Gfmotz
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9 Comments
 
LVL 92

Accepted Solution

by:
nobus earned 500 total points
ID: 39210060
it points to the video card
maybe the clone contained the error )-  so you copied the problem over
try running sfc, or a repair :
http://www.sevenforums.com/tutorials/681-startup-repair.html            REPAIR
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html         SFC

or just do a fresh install, or factory reset - AFTER a backup
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Author Comment

by:Gfmotz
ID: 39218913
Well I fail to see how start up repair would do anything. The system boots just fine. I can a SFC scan last night but it came back clean. I also ran an offline virus scan which also came back clean. I'm really hoping to avoid a reload if at all possible.
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LVL 92

Expert Comment

by:nobus
ID: 39219403
>>  I can a SFC scan last night but it came back clean  <<   did you check the sfc log?  it does not report problems..

may i ask why the disk was replaced?  if it went bad during power outage, or a lightening storm - the motherboard may have taken a blow too
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Author Comment

by:Gfmotz
ID: 39228748
I ran SFC though DaRT

Everything is on a surge protecter. I ended up just resetting the machine back to factory default. I'm not sure yet it that resolved the issue or not. I suppose if it did not, then the problem is hardware related and there is probably not much I can do.
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LVL 92

Expert Comment

by:nobus
ID: 39229128
you can test with another video card also
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Author Comment

by:Gfmotz
ID: 39229476
It's a laptop....
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Author Closing Comment

by:Gfmotz
ID: 39237610
Ended up just doing a factory reset and it seems to have resolved the issue. I hated having to do that, but I was spending to much time on it.
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LVL 92

Expert Comment

by:nobus
ID: 39237934
may i ask why the B grade, since you followed my advice?
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